Caliber - Sonoma - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I would give them a 10 if it weren’t for a need to repaint.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin at Caliber met all of my expectations handling all steps in the insurance claim process with efficiency and thoroughness. He answered all of my questions from the moment I brought my car in until I picked the car up. The work was extremely high quality and exceeded my expectations.
Customer Service - 5.0/5.0 -
Please see prior comments. Excellent!
My Experience - 5.0/5.0 -
Car looked like it was brand new. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Body work done on the car was not up to standard. Newly painted area had a scratch on it as well as orbital halos from the polishing. Additionally, the wheel was still damaged and completely ignored during the repair process.
My Experience - 5.0/5.0 -
Great team and good service! Fast!!
My Experience - 5.0/5.0 -
Looks good and within estimate great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rebecca, my first contact, and Justin were great. Pleasant and helpful and knowledgeable. Justin found a way to save us money on the repair, which was most appreciated. He let us know every step with texts and phone calls.
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
He was excellent
Returned Clean
My Experience - 5.0/5.0 -
Anthony and the staff at the North Santa Rosa facility were terrific. Carl at the Sonoma shop was very courteous and did a great job communicating with me with the information that was available to him at any given time. A couple of signals got crossed at my end, but all worked out well in the end. The quality of the repair work was excellent. Thanks.
My Experience - 5.0/5.0 -
Car looks fantastic! Work was finished in a week; great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job, great service and pleasant to work with!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The in-person customer service was great. Was surprised that it took twice as long as initially told.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every employee was very nice and accommodating. I was very happy with how I was treated, and the results on my vehicle.
Customer Service - 5.0/5.0 -
Very professional, and friendly