Caliber - Sonoma - East

4.9 (374reviews)

97%

(707) 996-2470

19648 8th Street East, Sonoma, CA 95476

97%

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19648 8th Street East
Sonoma, CA 95476

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About Caliber - Sonoma - East

See Photos

19648 8th Street East
Sonoma, CA 95476

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Tesla

Call

Website

Reviews (374)

Sort By:
Newest
Rating

286 Customers Rated

5 Stars

67.4% Complete

(252)
4 Stars

7% Complete

(26)
3 Stars

0.8% Complete

(3)
2 Stars

0.5% Complete

(2)
1 Star

0.5% Complete

(2)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the team's professionalism, friendliness, and dedication to keeping customers informed throughout the repair process. Repairs are frequently described as excellent, with vehicles returned looking brand new and often detailed beyond expectations. Numerous customers note their cars were completed ahead of schedule, reflecting the team's efficiency. A few customers mentioned minor concerns such as occasional delays due to parts availability, paint touch-ups needed at pickup, or corporate text notifications causing confusion — all noted directly from customer comments. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"Very pleased with the support and attention to detail during the repair process. Caliber Collision did ..." Read more

"... job. This is second time I have used them. They are Professional, very kind & respectful. I refer them when ever possible." Read more

"Staff was extremely nice and efficient. They repaired my car quickly and with great care. The outcome was excellent. Communication during the ..." Read more

"Not only was it ready before promised. It was completed in less than 5-days a full week before promised."

"Vehicle was ready before it was promised"

"It was early, by 2 weeks almost!! Under promised but OVER DELIVERED! YEAH!"

"It took longer than scheduled but the work was very good. I took my care to the dealer for a service ..." Read more

"The in-person customer service was great. Was surprised that it took twice as long as initially told."

"... with your shop was exceptional and you should be commended for both your communication and the quality & timeliness of my repairs." Read more

"continuous updates was very helpful for our planning of our own schedules"

"Great communication and transparency"

"The staff at the store was great, a 10. However, I kept receiving texts from Callibers corporate that were confusing and not always matching the information ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Very pleased with the support and attention to detail during the repair process. Caliber Collision did ..." Read more

"... job. This is second time I have used them. They are Professional, very kind & respectful. I refer them when ever possible." Read more

"Staff was extremely nice and efficient. They repaired my car quickly and with great care. The outcome was excellent. Communication during the ..." Read more

"Not only was it ready before promised. It was completed in less than 5-days a full week before promised."

"Vehicle was ready before it was promised"

"It was early, by 2 weeks almost!! Under promised but OVER DELIVERED! YEAH!"

"It took longer than scheduled but the work was very good. I took my care to the dealer for a service ..." Read more

"The in-person customer service was great. Was surprised that it took twice as long as initially told."

"... with your shop was exceptional and you should be commended for both your communication and the quality & timeliness of my repairs." Read more

"continuous updates was very helpful for our planning of our own schedules"

"Great communication and transparency"

"The staff at the store was great, a 10. However, I kept receiving texts from Callibers corporate that were confusing and not always matching the information ..." Read more

Markus (Mini owner) reviewed 8/8/26

Michael (Tesla owner) reviewed 8/3/26

Anonymous (Chevrolet owner) reviewed 8/3/26

The in-person customer service was great. Was surprised that it took twice as long as initially told.

Zachary (Tesla owner) reviewed 8/3/26

Every employee was very nice and accommodating. I was very happy with how I was treated, and the results on my vehicle.

Very professional, and friendly

Joel (Hyundai owner) reviewed 7/31/26

It took a month to get all the parts which was frustrating by Carl was good at communicating and they did a beautiful job.

Carl was a good communicator.

Barbara (Toyota owner) reviewed 7/30/26

Great service

Howard (Tesla owner) reviewed 7/28/26

Matthew (Tesla owner) reviewed 7/23/26

Really good service and nice folks. They messed up some of that Tesla complexities which I need to solve.

Really responsive

Randall (Toyota owner) reviewed 7/20/26

Will recommend you without qualifications.

Very friendly, fast, competent service. Best I've experienced with body shops in the Sonoma Valley.

Exceptional customer service from Carl and everyone else, including the manager that came to my house to give me a ride to pick up my car.

Beth (Toyota owner) reviewed 7/20/26

Work was completed ahead of the predicted time.

Joseph (Honda owner) reviewed 7/20/26

Yuri (Tesla owner) reviewed 7/20/26

Jessica (BMW owner) reviewed 7/20/26

Caliber did an excellent job on my BMW, had excellent customer service and follow up. I will absolutely recommend them to friends and family.

Great experience!! Wonderful customer service and my car looks perfect!

Monica (Tesla owner) reviewed 7/16/26

AMAZING customer service & was done super quick!

Joel (Kia owner) reviewed 7/15/26

I like how Carl used his charm

Lily (Tesla owner) reviewed 7/15/26

I had a great experience, Carl was very communicative and the job was really well executed.

Michael (Tesla owner) reviewed 7/15/26

Ty (Ford owner) reviewed 7/13/26

Tupotu (Tesla owner) reviewed 7/6/26

Excellent service ans time frame.

Excellent

Charles D (Ford owner) reviewed 7/6/26

Service was prompt, courteous, and delivered as committed. 5 of 5 stars.

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Caliber - Sonoma - East

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Sonoma - East

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (374)

286 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?