Caliber - Schenectady

4.7 (3,448reviews)
96%
1751 State St,  Schenectady,  NY  12304

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,448)

Likely to Recommend

Repair Quality

The crew at Caliber take very good care of my vehicle. And their customer service is always very appreciated.

Customer Service

Returned Clean

My Experience

Very satisfied thank you so much you had my car back and finished in hurry πŸ‘πŸ»πŸ‘πŸ»

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very pleased. Repairs went quicker than expected and a great job was done. The updates on the progress were appreciated. I would definitely use Caliber again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very pleasant, very informative, continuously kept us updated on progress with the repairs, and was done and completed sooner then the estimated completion date. We appreciate all they did for us and how quickly and seemlessly the repair process went. Highly recommend them for any body work needed. Thank you Caliber Collision.

Customer Service

All staff was very very pleasant

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This was not the 1st time that we in my household have utilized Caliber-Schenectady for repairs, and, so far anyway, each time has been a positive experience. Thank You very much.

Repair Quality

Customer Service

I was very impressed when I rcvd the initial call from Caliber, very shortly after I spoke with the State Farm Insurance agent regarding my initial claim filing. I advised the agent that I would most likely get to Caliber the following day, but great job by Caliber-Schenectady, and their Customer Service team in getting to me first !

Returned Clean

My Experience

Very impressive work!!

My Experience

They finished in half the time they anticipated.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After picking up my car, I noticed my departure lane signal is on without me pushing the button which tells me that something is wrong with the eyesight. This need to be looked at. Also, when I took away the paper mat on the car floor underneath the steering wheel, I noticed that My driver side rubber mat is missing. Both of these issues need to be resolved. Please call me at your earliest convenience to rectify this.

Likely to Recommend

Repair Quality

Staff members were very friendly and supportive.

Customer Service

Knowledgable of the process.

My Experience

Shockingly fast. Professional and friendly. Called and texted about updates. If ever in another accident, will be taking our vehicle(s) there again.

Likely to Recommend

Repair Quality

Dropped off, turned out they needed parts that were on backorder for roughly a month. They put my vehicle back together to be road legal until the parts came in. This saved me a lot on rental prices. I dropped my vehicle off again when the parts were in and was told it'd be repaired in about a week to week and a half. I received a call 2 days later. Vehicle ready! Amazing!

Customer Service

Fantastic, courteous and friendly.

Returned Clean

My Experience

Repairs were done sooner than expected & all look great! Friendly & helpful staff and seamless process with Travelers Insurance. Highly recommend! Thank you!

Likely to Recommend

Repair Quality

Repairs look great & finished sooner than expected.

Customer Service

Exceptional customer service! Everything explained & reps courteous & friendly!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely terrific experience start to finish- five m Stars across the board!! And my Tahoe looks amazing- better than ever!!

My Experience

Repairs were done timely, communication was excellent, car was super clean when picked up. Would not hesitate to use again or recommend to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work. Timely repair. Easy process.

Customer Service

Returned Clean