Caliber - Seattle - Aurora
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I had a good experience with Caliber they fixed my car it looks good but I noticed small scratches that it wasn’t there before
Customer Service - 4.0/5.0 -
I had a good experience with Caliber they fixed my car it looks good now but I noticed small scratches in my car (door area)
My Experience - 5.0/5.0 -
I had great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber was fantastic! They made everything so easy and were great to work with. I highly recommend!
Likely to Recommend - 5.0/5.0 -
They were awesome!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All staff were so helpful and made the process very easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There are some concerning grinding noises under my car. Clearly this is a consequence of the accident, but worries me that something is wrong
Customer Service - 2.5/5.0 -
It depends on who we're talking about. I only have a complaint about one person
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I spoke to was helpful, reliable and nice. Regular updates were great and I felt more confident in the process being kept in the loop. Whole process was smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and quality control. Great job on the repair. Final detailing was impeccable. Brandi and Queen were amazing. Friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent job but slight variation between repaired wheel well and other side
Customer Service - 5.0/5.0 -
Brandi and Queen were great to work with. Pleasant and professional
Likely to Recommend - 4.0/5.0 -
the shop is extremely busy to the point of overflowing. I’m not sure I would recommend to anyone who needs extensive work on a very short timeline
Repair Quality - 5.0/5.0 -
Great job, highly professional staff, very smooth experience, seamless interaction with the insurance company and the rental car agency.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tristan was so helpful, calm and knowledgeable. We felt from the very start that we were in good hands. Communication was excellent throughout and the job was done well and in a very reasonable amount of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tristan and the office staff were knowledgeable and professional.
My Experience - 5.0/5.0 -
Tristan was so accommodating of all my requests and kept me in the loop the whole time, even making sure the car was done before it was supposed to be to accommodate my work schedule. She never made me feel like a burden. She is just a joy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tristan was so responsive to my unique needs including scheduling and drop offs. Was so professional and validating. Loved her
Customer Service - 5.0/5.0 -
Tristan was so responsive to my unique needs including scheduling and drop offs. Was so professional and validating. Loved her
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and updates! My car looks beau
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin was fantastic to work with
Returned Clean
My Experience - 5.0/5.0 -
Quality work, excellent personnel at the front desk and service
My Experience - 5.0/5.0 -
All the employees are great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much for making the process so quick and easy! They kept me updated through the repair process, which gave me real peace of mind. I was so impressed that my car came back looking brand new, both inside and out! The staff was incredibly friendly, and overall, this was the best repair experience I have ever had!