Caliber - Seattle - Aurora

4.9 (5,111reviews)
98%
9200 Aurora Ave N,  Seattle,  WA  98103

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,111)

My Experience

Caliber Collision at 9200 Aurora Ave North is an impressively organized business. Every team member is knowledgeable, helpful, and very pleasant. Caliber staff updated me about the progress of my vehicle’s repair frequently. This reduced the impact of the repair to my schedule. Thanks, Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kevin was very nice guy

My Experience

Kevin was very good at keeping me updated. All administrative duties were handled properly, and the repairs were done much quicker than expected with no compromise of the quality of work done.

My Experience

Everyone was great to work with!

My Experience

My car was repaired and ahead of schedule. My only negative was that the interior smelled from the painting done

Likely to Recommend

Repair Quality

My only negative is that my car interior smells like paint. I wish it had been aired out before I accepted it.

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Because they were professional and timely. Only the one on Highway 99 aka Aurora ave.

Repair Quality

Got my car done in a timely manner and looks brand-new.

Customer Service

Tristan is very polite and listens. The front desk lady was very nice and they asked if I had any questions. Just all very welcoming.

Returned Clean

My Experience

Brandi is AWESOME. My experience could not have been better.

Likely to Recommend

Brandi is awesome

Repair Quality

Brandi is awesome

Customer Service

Brandi is awesome

My Experience

Thank you so much to Brandi and everyone else there who helped me with my car. It looks great and the whole process was very easy.

My Experience

My Experience

My Experience

This place is the best. My insurance directed me to them but I’d use them regardless. They are communicative and friendly, I never feel like I don’t know what’s going on. Thank you to Queen for making it a smooth check in and Tristan for the great service.

My Experience

Thank you for fixing her up so quickly! Tristan was great and very helpful!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The caliber team was absolutely amazing!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I want to share about the incredible service I received from Brandi and her team. Communication was unparalleled from the moment I was assigned to Brandi’s group until I left with my perfectly repaired Jeep. I worked for Nordstrom for 30 years. The service I received at Caliber Collision, specifically Brandi’s group, is the level we would try to achieve at Nordstrom. This team nails it. I’m not looking forward to my next collision shop needs but when I do I know where I’m going. It’s such a pleasure dealing with true professionals who truly care.

Likely to Recommend

Yes, goes without saying.

Repair Quality

Brandi and her team made my repairs a wonderful experience. All the key service notes get an A+. PERFECT and timely communication, seamless coordination with both GEICO and rental car co., and the work on my car is excellent. I left felling whole. This is a class operation. The site is spotless, employees are engaged. I left the experience better than I arrived. Thank you, Brandi and your entire team.

Customer Service

The shop folks I encountered were always gracious

Likely to Recommend

Only thing final bill increased about $400 from estimate. Understand generally that is a possibility with auto repair.

Repair Quality

All looks good. Kevin great.

Customer Service

Kevin and Queen excellent. Both would be good managers.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Second time using Caliber and have been very happy with their service and quality of work.

Customer Service

Returned Clean

My Experience

The team at Calliber Collision was awesome. They were available to assist with all of my questions. They were timely and treated me very good! They are accommodating and made fixing my car simple and easy.

Likely to Recommend

Repair Quality

My car was well taken care of and clean. Restored to brand new!

Customer Service

Employees went above and beyond to accommodate me. They were 12/10

Returned Clean