Caliber - Seattle - Aurora

4.9 (5,038reviews)
98%
9200 Aurora Ave N,  Seattle,  WA  98103

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,038)

My Experience

Excellent people and they went above and beyond. My car looks amazing

My Experience

Gave me a hard time about my repairs and insurance but otherwise very high quality work

Likely to Recommend

Repair Quality

Gave me an issue with my insurance even though they’re a trusted provider which was unnecessary stress but overall good quality work in reasonable time

Customer Service

Gave me a hard time with my insurance

Returned Clean

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Every employee interaction I had was pleasant and felt sincere. This is what great customer service looks like

Returned Clean

My Experience

Keep doing what you're doing

My Experience

Good communication. Works well with insurance. And most importantly, excellent trsults

My Experience

Likely to Recommend

Repair Quality

The repair was good, I appreciated getting the car dropped off, and all the updates the way. Only thing was that the radio/stereo got locked due to resetting things during the repair, so I had to spend some time sorting that out

Customer Service

Very easy scheduling and prompt responses

Returned Clean

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Repair Quality

Customer Service

The only thing that was confusing was when I called about a quote, it wasn't clear to me if I needed a quote for insurance or not. The Caliber collision phone line (that goes to some call center somewhere) was not very helpful. It would be helpful if it was documented somewhere on the website what the process is

Returned Clean

Likely to Recommend

Indeed

Repair Quality

Caliber delivered on their promise. They also went the extra mile. Thanks a ton to your entire team ❤️

Customer Service

Returned Clean

My Experience

Very very nice people who did a great job, on time and on budget. Highly recommended

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Repair Quality

Kevin and his team done a great job. My experience at Caliber collision has been great, right from the reception to delivery it was a wonderful experience. Queen(at the reception) and Kevin are awesome guys.

Customer Service

Kevin is awesome.

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My Experience

Caliber is a class act from drop off through pick up with daily update texts and the finished work is impeccable.

Likely to Recommend

Second time at Caliber. Would recommend

Repair Quality

From beginning to end, a class act

Customer Service

Returned Clean