Caliber - Seattle - Aurora
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was impressed with the way you stayed in touch with me and the friendly professionalism of your employees
Customer Service - 5.0/5.0 -
I was impressed by how well you kept me informed about the process of getting parts and performing the work on my F150 truckj
Likely to Recommend - 5.0/5.0 -
I will gladly recommend this shop!
Repair Quality - 5.0/5.0 -
Truly was an efficient, informed process from start to finish.
Customer Service - 5.0/5.0 -
Office staff and assigned advisor were friendly, kind, helpful and professional. They kept me informed and updated every step of the way.
My Experience - 5.0/5.0 -
Patient and pleasant customer service and good communication. Very efficient and got the job done in a very reasonable time. I’m very pleased with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good coordination between enterprise rental and Caliber Collision for drop off and pick up. Quick/smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am grateful for the regular updates on the progress of repairs that Caliber sent to me. I knew exactly what was happening and the cause of delays. I will recommend Caliber to my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communications were very helpful… as well as Office Staff.
Customer Service - 5.0/5.0 -
Kevin Terrill and his staff A+
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
The alert notifying on my car does not alarm me when I am backing up and another car is coming so I do not hit the other car coming by.
Customer Service - 4.5/5.0 -
Very warm and receptive
Returned Clean
Likely to Recommend - 1.0/5.0 -
I felt like when I was dealing with the receptionist that they couldn’t be bothered and I was putting them out. Also, information wasn’t retained.
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work and finished 1 week earlier than the original estimate.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
We have used your service before and this service is just as high-quality as the previous. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s always nice to have another good experience after having your car hit. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Caliber Collision is great, but extremely expensive.
Repair Quality - 3.5/5.0 -
Everything was satisfactory, I just was annoyed about how long it took to fix my car.
Customer Service - 4.5/5.0 -
They were very communicative, my only complaint was that they didn't arrange the tow of my car the day they were supposed to.
Returned Clean
My Experience - 5.0/5.0 -
The desk ladies were aware of my appointment and answered questions concisely. The car was clean and showed that the staff respected our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a comfortable experience. I was kept informed of progress and felt that our SUV was respected.
Customer Service - 5.0/5.0 -
Our project manager appeared.to be in control of our SUV and kept us up to date on progress toward the delivery date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was courteous, set proper expectations and most importantly the car looks amazing. I appreciate this team's hardworking. Thanks to Kevin and crew.
My Experience - 5.0/5.0 -
Everyone was pleasant and efficient. The work was done very promptly. I was very satisfied with the service.