Caliber - Seattle - Aurora

4.9 (5,041reviews)
98%
9200 Aurora Ave N,  Seattle,  WA  98103

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,041)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was courteous, set proper expectations and most importantly the car looks amazing. I appreciate this team's hardworking. Thanks to Kevin and crew.

My Experience

Everyone was pleasant and efficient. The work was done very promptly. I was very satisfied with the service.

My Experience

The whole experience was easy and good. The people who helped us were genuinely friendly, and professional. The car looks as good as new. Thank you.

Likely to Recommend

Repair Quality

Great crew. We were dreading the experience but the Caliber people were so friendly and great - Brandi and everyone we dealt with made everything easy and good. And the car looks like new! Thank you

Customer Service

Super friendly nice people- everyone. Brandi made it clear what the steps were and made everything easy for us

My Experience

Everyone I interacted with was very professional, polite, and straight forward. Tristan was great with the updates Front desk / waiting area was clean, comfortable, and had good coffee and water options in addition to exceptional staff. Care was returned clean inside and out visually repaired look great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much! Brandi did a great job of communicating with me about the progress of the repairs, and the whole process was easy from beginning to end! This just confirms my decision to come to Caliber for every repair I need in the future!

Likely to Recommend

Thee place I’d tell friends and family to go to

Repair Quality

Thank you so much for the work you did on my Elantra. A huge thank you to Brandi who was great with communication, and made the process so simple. 10/10 no notes.

Customer Service

No comments

Likely to Recommend

Repair Quality

Tristan is a rockstar. My car looks better than when I bought it! 10/10 would recommend.

Customer Service

Tristan is a rockstar. My car looks better than when I bought it! 10/10 would recommend.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was really friendly and communicative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was so great and patient and friendly.

My Experience

Thank you Tristan for all your help! Please tell all the mechanics thank you and the front office staff was always so helpful and welcoming

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was very clear on the process and timeline for repairs. Work was done well and ahead of schedule which was appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Brandi and the team were awesome

Customer Service

Brandi and the team were excellent

My Experience

Likely to Recommend

Amazing service, probably on pricier side (if not going thru insurance) but worth it

Repair Quality

Customer Service

Returned Clean

My Experience

Did feel like it took quite a while for what little damage there was, but at the same time realize Caliber Collision is a reputable place and has quite the workload! Was appreciative of the twice weekly updates and that they even cleaned my floor mats! I would definitely recommend to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a fantastic experience with Caliber Collision. The staff went above and beyond to be helpful from the second I walked in. What I appreciated most was the communication they provided regular updates at every single step of the repair process, so I was never left wondering what was happening with my car. The repair looks perfect.

Likely to Recommend

Repair Quality

I had a wonderful experience with this shop. The staff was absolutely amazing! What I loved most was that they give you an update for every move during the car repair. It’s so helpful to know exactly what’s going on at every step. Super happy with the service!

Customer Service

Likely to Recommend

Repair Quality

Looks great

Customer Service

Outstanding front desk help, she remembered my name each time I came in.

Returned Clean

My Experience

I am grateful for everything. I am very satisfied.