Caliber - Seattle - Aurora

4.9 (5,048reviews)
98%
9200 Aurora Ave N,  Seattle,  WA  98103

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,048)

Likely to Recommend

Repair Quality

They kept me up to date on progress and even cleaned my truck!

Customer Service

They kept me up to date on progress and even cleaned my truck!

My Experience

People were kind . Helpful! But most importantly they did a great job. The repair looks great!

My Experience

A hit and run is stressful enough as it is. The team made the whole process simple and worry-free. I knew what to expect and the text messages were clear. I liked the prompt communication and the thoroughness of the repair. It’s like it never happened and has a warranty. Hands down this was the smoothest repair process I’ve ever had.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Starting from the front desk woman greeted me and the hall staff is very friendly and helpful thank you so much.

Likely to Recommend

Repair Quality

Quality work thanks

Customer Service

Very friendly and professional

Likely to Recommend

Definitely

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brandi was fantastic to work with, really appreciate the excellent level of service all around.

My Experience

Team was great and very communicative. Work was done quickly and very well. Thanks Caliber!

Likely to Recommend

Repair Quality

Customer Service

Brandi's communication was amazing - so easy to get info and I always knew where things were at with the repair.

Returned Clean

My Experience

I am very appreciative of how communicative everyone was along with my frequent updates. I was also able to get in contact with someone quickly any time I had questions, and everyone was very helpful. Drop off and pickup were extremely simple and straightforward. I appreciate the short amount of time I was able to get everything done. Thank you!

My Experience

The employees I met were all extremely friendly, informative, and helpful. They should be commended for their dedication and professionalism.

Likely to Recommend

Repair Quality

Job well done.

Customer Service

Staff were friendly, professional, and informative.

Returned Clean

Likely to Recommend

Repair Quality

It was great, clear regular comms and insights about repairs, a little upsetting that we had to wait two weeks for part to arrive, to than get it sourced through dealer in days, but I glad we didn't had to wait even more. Cudos for sorting the minor scratch we found next day after repair.

Customer Service

Returned Clean

My Experience

Good communication. Staff at that location was lovely.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Completely satisfied with experience.

Repair Quality

Repair completed sooner than scheduled.

Customer Service

As told when I dropped off car, Kevin committed to update me on progress Tuesdays and Thursdays which he did. Appreciated!

Returned Clean

Likely to Recommend

Repair Quality

Talk about 1st class service - Brandi and the team were able to address a suspension issue on my car before my road trip at the end of the month. Huge stress relief! Sincerely appreciate the urgency, quality of service, repair and especially the routine message updates from this group!

Customer Service

Likely to Recommend

This is my second time working with this location and I intend to keep returning (although hopefully not too soon)

Repair Quality

Tristan and Brandi were communicative and helpful. 10/10 recommend. Excellent finish to my vehicle, I can't even tell it was hit.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience from start to finish! Welcoming and friendly team that kept me well informed & seemed to understand how it is hard to be without your vehicle. Pleasant experience overall and good work done on my ride!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service