Caliber - Seattle - Magnolia

4.9 (3,514reviews)
98%
3443 Thorndyke Avenue West,  Seattle,  WA  98119

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,514)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for an ahead-of-schedule, flawless job on my car! And I appreciate the extra gesture of washing and cleaning my car - thanks so much!

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Repair Quality

Kalen and company did a fantastic job.

Customer Service

Returned Clean

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Repair Quality

My passenger window not working

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Caliber did an amazing job. Got me in a rental car immediately and gave me updates all along the way. Kalen was very helpful and professoonal.

Likely to Recommend

Repair Quality

Caliber was amazing. My vehicle looks brand new again! I couldn’t be more pleased with their service!

Customer Service

Returned Clean

My Experience

Kalen was great! Loved the text updates

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks fantastic and Kalen was a pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

Kalen was great to work with and he's hot to boot!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kelan provided excellent communication and support. I was very impressed and appreciative.

Returned Clean

My Experience

Very efficient and friendly. Car looks good.

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Communication about completion date was not satisfactory. The date changed multiple times without sufficient warning or communication. Car was projected to be completed on Friday Jan 3rd for over a week. Friday finally comes and there is no update on the completion until 3:30 in the afternoon. If the car will not be ready on time, please inform the customer at the earliest possible second, not waiting until the day is almost over.

Likely to Recommend

When they were Abra, they fixed my vehicle twice and I was wholly satisfied. Since then, I am less likely after this most recent experience.

Repair Quality

Car is louder in the cabin than it was before the repairs. Something is vibrating at a high frequency when at high speeds.

Customer Service

Front desk was wonderful. Insufficient communication from Cinthia during repair process regarding completion dates. Date changed multiple times without informing me until the latest possible second.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service and demonstrated caring.

My Experience

Kalen was great to work with! He answered all of my questions and kept me informed throughout the entire process! He even sent a video demonstrating the process for picking up my car after hours. Awesome customer service and my car looks great. Thank you Kalen!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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My Experience

Whole experience was smooth and fast!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean