Caliber - Seattle - Magnolia

4.9 (3,473reviews)
98%
3443 Thorndyke Avenue West,  Seattle,  WA  98119

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,473)

My Experience

I am very dissapointed with the shop. When I called them to get some information about the car especially when I couldn’t reach the insurance out, the man who picked up the phone he was super rude and mean with me, and I am sure it was part of as I am a woman, he didn’t even give me any information just said this call shouldn’t happen between us. Then dont do your job, quit if you are unable to give a proper service. Even if the shop had a lot of good reviews I wouldn’t recommend the shop to anyone.

My Experience

They did a great job with their communication throughout it the process. Would recommend

Likely to Recommend

Repair Quality

Everyone was great with communication, especially Brad

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

The team at Caliber Collision, especially Brad made the processes seamless and easy to navigate with my repairs. Communication was plentiful, all my questions were answered, and my car looks great!

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Repair Quality

Customer Service

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I have nothing but nice things to say!

Repair Quality

The repairs were done in a timely and effective manner

Customer Service

Mac was a fantastic person to work with during a very stressful situation. I was treated with such care and compassion. Communication was clear, and I felt like I knew exactly where we were in the process of repairs.

Returned Clean

Likely to Recommend

Repair Quality

Looks like brand new!

Customer Service

The crew at Caliber took great care fixing my car, communicating, and genuinely GREAT people in all departments! Thank you!

Likely to Recommend

Brad and team were great—always very friendly and answered every question. I would definitely recommend this shop to a family member or friend.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Very professional and timely. Thank you

Repair Quality

Customer Service

Thank you

Returned Clean

My Experience

You guys did a great job (Thanks Mac!) The repair was done in a totally reasonable amount of time and even came in under estimate.

Likely to Recommend

Definitely!

Repair Quality

Great communication, came in under estimate and got the job done quickly.

Customer Service

Friendly, efficient and not at all condescending.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I was shocked at how friendly and easy everything was - the process of filing a claim, getting my estimate, an offer to take my car for repair same day as estimate, and assistance with acquiring and returning a rental car. Hope not to need to repair/paint graffiti again, but they were lovely!

My Experience

Brad is awesome

My Experience

An outstanding job on my repair. Super courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Customer Service

My Experience

The process for getting my car repaired was simple and easy. The work looks great, was done very quickly, and the team who worked with me were very friendly.