Caliber - Shawnee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Your estimates of finish time were all over the place.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Right tail light needs to be aligned with my bumper. Over sprayed white paint on my black lining. Tail light was chipped on right side, it was not replaced. Car is leaking oil profusely, which it was not leaking before accident.
Customer Service - 5.0/5.0 -
Very professional and their response time was superb.
My Experience - 5.0/5.0 -
Very impressed with the seamless interface with GEICO on handling the claim and with Enterprise on car rental. Much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Did fine work but my recommendations depend more on where the friend or family member live.
Repair Quality - 4.5/5.0 -
Repair looks great! Wish I knew about the shop being closed on the weekends, so I wouldn't have dropped off the car on a Friday.
Customer Service - 5.0/5.0 -
Sam was excellent, as was Harrison.
My Experience - 5.0/5.0 -
I love the text message updates on my car. Everyone in the shop was helpful and nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They worked in my car faster.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly people. Felt at ease
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with. Took care of everything. Quick turn around
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jade and Harrison kept me in the loop every step of the way and did their best to solve my issues to the best of their abilities, and were very fair and considerate in their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They very professional and courtesy. I felt very confident that they would get the job done in a timely manner. Would highly recommend!
Customer Service - 4.5/5.0 -
He was caring and helpful
My Experience - 5.0/5.0 -
The staff at Caliber were great; friendly, knowledgeable, fast and efficient service.
Likely to Recommend - 2.5/5.0 -
I’m not sure at this point until my extra repairs are completed.
Repair Quality - 4.5/5.0 -
The work my car went in for looks good.
Customer Service - 2.0/5.0 -
The updates on my car were nice. However, the damage caused to my car while there, that I was not told about and had to point out on my own doesn’t make me happy.
My Experience - 5.0/5.0 -
The estimate was easy to arrange. The work was done quickly and I was kept informed of the progress. Pleased with the work performed.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It looks great.
Customer Service - 4.0/5.0 -
Received emails. The estimated time was 3 days. After I dropped off the car; the completion time was 10 days. Not happy about the time frame. In the end it took 3 days and the car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From first contact, it was an extremely easy process. The staff was friendly and knowledgeable. They kept me advised as my vehicle was being repaired, there were no surprises. I can’t say enough good things about the staff and quality of work.
Likely to Recommend - 5.0/5.0 -
I would highly recommend Caliber Collision to my family and friends.
Repair Quality - 5.0/5.0 -
The work was completed in a time manner. Caliber Collision kept me informed, on a daily basis, regarding the status of vehicle repairs.
Customer Service - 5.0/5.0 -
When I first entered the business, I was immediately greeted and made to feel comfortable. They were extremely helpful and knowledgeable, including the insurance process. The manager greeted me and explained to me the damage to my vehicle and what would need repaired.