Caliber - Shawnee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very impressed with my whole experience with Caliber Collision in Shawnee. When I called to ask about bringing my car in, the general manager (Jade) answered the phone and was incredibly friendly and helpful, and said I could drop my car off right away. She was pleasant and enjoyable to talk to, and I trusted that my car was in good hands. They kept me updated regularly with emails about the status of the repairs. When I picked my car up, everyone was very friendly. The mechanic (Harrison?) who worked on my car explained to me what he had done, and he recommended some things I need to get checked out, so I would be aware of any safety issues. All in all it was a very positive experience, even for me, someone who absolutely hates car stuff. I would recommend Caliber Collision in Shawnee to anyone looking to get trustworthy and friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great place, would tell others.
Repair Quality - 5.0/5.0 -
Great group to work with from start to finish!
Customer Service - 5.0/5.0 -
Good at keeping me up to date on the process.
My Experience - 5.0/5.0 -
Excellent work thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly staff and great work. Thank you!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
No comment needed
Customer Service - 0.5/5.0 -
Although the manager tried to tell me they would get it right and please don’t leave a bad review because they are a “platinum”, rated facility and they will do whatever it takes, all said and done, they didn’t and now I have a very bad paint job.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Easy to work with and very friendly
Customer Service - 5.0/5.0 -
Easy to work with and very friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The workmanship was fantastic. The timeframe to complete the work was much longer than originally quoted and was not communicated with me unless I called to check on my vehicle.
Customer Service - 3.5/5.0 -
The staff was friendly, they just need to communicate when something changes.
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
The updates were very much appreciated even though it took longer than originally thought, it was nice to be updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Cover was not reinstalled correctly. After asking correct it looked ok but upon further investigation a clip was still not installed on a rail and fell off, adjustments bolt on Drivers side was not in the clip
My Experience - 5.0/5.0 -
The staff was super helpful very courteous the customers made me feel very comfortable with leaving my vehicle had no problem not calling them they stuck to their word truck was A week early on delivery I would highly recommend caliber collision to anybody I know and people that I don’t know and I would even take my vehicle back there for bodywork outside of insurance
My Experience - 5.0/5.0 -
Excellent communication, fast and thorough work! Thanks again for a job well done!
Likely to Recommend - 5.0/5.0 -
so easy and convenient
Repair Quality - 5.0/5.0 -
Abigail and Harrison were super great in keeping me updated in that repair status of my car, were very detailed oriented and super friendly. I had such a positive experience with them
Customer Service - 5.0/5.0 -
Abigail and Harrison were awesome
My Experience - 5.0/5.0 -
I had stopped in Caliber twice by myself. The first to get a quote for the repair to start the process. The second to drop off the car, everyone inside was friendly and asked about rental cars. The third visit was when I picked up the car. My wife was shocked at how friendly everyone was and how everyone cared about the repair process.
Likely to Recommend - 5.0/5.0 -
Everyone was friendly, work was performed as communicated and the work was done very well.
Repair Quality - 5.0/5.0 -
Repair was completed early and paint match was excellent.
Customer Service - 5.0/5.0 -
Everyone was extremely friendly and helpful.