Caliber - Shawnee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Abigail was amazing to work with and the repairs look great!
Customer Service - 5.0/5.0 -
Again, Abigail had prompt and clear communication.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone kept in touch with me, when I was in the office people were friendly, professional text along the way were helpful. Very involved
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Two dents were completely missed on the driver’s door, and I ended up with an extra car mat.
Likely to Recommend - 5.0/5.0 -
Superb customer service and high-quality work.
Repair Quality - 5.0/5.0 -
The morning of my appointment, I mistakenly went to the Merriam location and the staff there were very kind and made sure I knew where I needed to go. They even called the Shawnee location to ensure I was on the schedule. When I got to the Shawnee location, I was greeted warmly. The office manager, receptionist, and each of the men I met were friendly, knowledgeable, professional, and went out of their way to make sure I understood the process. The man who took me to pick up the rental car was kind and patient. I asked if he could stay until I got the rental squared away and he did, which was so nice of him. The paintless dent removal company missed 2 dents but I called Caliber and they called the company immediately and explained the situation and made sure I got a call from the company to schedule getting those 2 dents fixed. I got that call today and the remaining dents will be fixed tomorrow. Overall, the customer service at Caliber is superb and I will recommend them highly.
Customer Service - 5.0/5.0 -
The customer service is superb! It is evident that the employees care about their jobs and care about the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated daily update on repair on my vehicle. Very friendly staff to work with. Would highly recommend their service.
Likely to Recommend - 5.0/5.0 -
Yes would recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Highly Recommend, great service
My Experience - 5.0/5.0 -
very good work nice to see it as I bought it thank you will recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work will come again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took a while to get the car back (due to waiting on parts mostly I assume) but I was pleased with the updates as well as to see that the was job done well. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent work! Very professional, matched the paint perfectly. They stayed in contact and let me know how work was progressing.
My Experience - 5.0/5.0 -
Very kind and understanding folks! The work they performed was absolutely wonderful even to the point of cleaning the interior andtaking care of my rental return! Abigail at the front desk is a very personable and professional employee...Thanks Abigail! Thanks to all who were part of this process!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your professional attitude and outstanding performance!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
The employees were very hateful and rude
Repair Quality - 3.5/5.0 -
The employees were very rude and disrespectful. I had my own business for 35 years and never experienced such rudeness.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber folks here on 60th Street in Shawnee were absolutely AMAZING people to work with. They literally made my bad experience of wrecking my Jeep not so horrible. I would highly recommend your services to others with confidence. Thank you, Tina Dunn
Likely to Recommend - 5.0/5.0 -
I would have no problem recommending your services to the pickiest individual.
Repair Quality - 5.0/5.0 -
Absolutely amazing experience! I will definitely recommend your facility on 60th in Shawnee Kansas
Customer Service - 5.0/5.0 -
Awesome customer service.
Returned Clean
My Experience - 5.0/5.0 -
They were all incredibly polite and positive, kept in very good communication and were never unwilling to answer my stupid questions. Also, thanks to Harrison for explaining to me how to best clean my headlights! Will definitely be using Caliber again
Likely to Recommend - 5.0/5.0 -
So far they have done what they say they are going to. They are helpful and do answer questions.
Repair Quality - 3.5/5.0 -
When we came to pick it up, I turned the car and it made a really horrible grinding noise, and the coolant light was on
Customer Service - 5.0/5.0 -
They have done a pretty good at letting me or Matt know what's up with the car. They are also very friendly.