Caliber - Shawnee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The work was good, the communication was poor
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
They had it an extra two weeks and then they blow up my engine costing me an extra 16000 dollars for engine repairs because they refused to take responsibility I will not ever use or recommend caliber collision
Likely to Recommend - 0.5/5.0 -
Only because I can’t give a 0
Repair Quality - 0.5/5.0 -
They had my car two weeks longer than they said and blew my engine in my truck and refused to pay for damages
Customer Service - 0.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took incredibly long to fix my vehicle and after the pick-up I noticed the following which weren't happening even after the wreck. - windshield washer not fixed -Gear lever is sticking harsh to move. - when I brake it makes a loud grinding noise. Very disappointed.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I'm not totally satisfied because after repair my brakes started making a loud noise whenever I brake and this was never an issue before I dropped off the vehicle. Now, Harrison is saying talking to my insurance for approval. This is definitely after-repair defect.
Customer Service - 3.0/5.0 -
My car stayed with you guys for so long like 44 days when it was supposed to take 28 days, no updates I had to call every single time.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took a long time.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and workmanship! They did a great job making sure that my car was repaired to my satisfaction. Thanks again for a great job all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work, awesome people!
Customer Service - 5.0/5.0 -
Went above and beyond!
Returned Clean
My Experience - 0.0/5.0 -
95% satisfied! The work on the vehicle is great, body looks good, paint is great, no issues there. My only small issue is that when I picked up my vehicle the interior was very dusty/dirty and one of the tires was low on air. A couple minutes to wipe down the interior and top off the tire would make for a stellar customer experience. Overall great work though.
Likely to Recommend - 5.0/5.0 -
Because they honest caring people
Repair Quality - 5.0/5.0 -
Great people, great service, great place
Customer Service - 5.0/5.0 -
Very polite and caring staff
My Experience - 0.0/5.0 -
You had my vehicle for nearly six weeks that's unacceptable 😑.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt and efficient service while keeping me updated on the progress of my vehicle! Harrison even called to verify that I wanted the tailgate coated which gave me an option! Would recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Did a good job.
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
Although the quality was good, the timeliness was unacceptably long.
Repair Quality - 4.5/5.0 -
Aside from the tailgate not having a complete liner, the quality of the repair is great.
Customer Service - 2.0/5.0 -
The staff were friendly but they failed to provide any automatic text or email updates after the first week. I had to call each time to learn the status.
My Experience - 0.0/5.0 -
Good job but couldn't get a static deadline for the job during the rebuild.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Estimated finish time was never reached.