Caliber - Shorewood

4.8 (3,273reviews)
97%
18622 Rt 59 Unit A4,  Shorewood,  IL  60404

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,273)

Likely to Recommend

ABSOLUTELY

Repair Quality

Your company and specifically John is an amazing representative of your company!!

Customer Service

All your employees are just as amazing as John!

My Experience

John is great as always. Good communication and always makes sure things are done as promised. I highly recommend

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My Experience

The car looks good and they kept it safe the entire time it was there and i really appreciated that extra care

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Returned Clean

My Experience

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Repair Quality

Friendly staff and team. Answered all questions with precision and helpfulness. A wonderful repair. Will recommend to others.

Customer Service

My Experience

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Customer Service

Returned Clean

My Experience

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My Experience

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Returned Clean

My Experience

I was extremely surprised and pleased with how smooth this entire process was from start to finish. Brought my Impreza in for paint and body repair, the communication was seamless, my vehicle was done in a week, they coordinate well with Enterprise (who shares a building with Caliber so it couldn’t be easier), and what’s more, the color match was impressive. I have a pearl white vehicle and I know that white is the most difficult color to match by far, they did an excellent job. If my car gets hits again, this is the place I’m coming back to.

Likely to Recommend

Repair Quality

Everyone was fantastic. The repairs actually took less time than anticipated am not only that, they color matched really well. My car is a pearl white and my entire rear bumper am driver quarter panel needed repainted and white is the hardest color to match. Looks great. I’ll definitely come back here if I need to in the future

Customer Service

Fantastic. Great communication and friendly

My Experience

Great friendly service. Everyone was kind & courteous. I was hospitalized after I dropped my car off, they were kind enough to keep my car until i came back home. Thank you to every employee that works there. I’ll be back I’m sure.

My Experience

They kept me updated on the progress of my vehicle. We politely people that work there

Likely to Recommend

Repair Quality

They kept me updated

Customer Service

Very good service

Returned Clean

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Would recommend for repairs.

Repair Quality

Got daily updates and happy with results. Would highly recommend.

Customer Service

Got daily updates and happy with results. Would highly recommend.

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Returned Clean

My Experience

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My Experience

I was most worried about the color matching but it seems to be near perfect they did a good job- thanks !

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Repair Quality

Very close to perfection. I know it won’t look “exactly” as it did before the accident but it’s so close to before I can’t really complain lol. Just some slight alignment that I don’t think any one else would notice except me.

Customer Service

Always kept in contact with updates. Great job.

Returned Clean

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Repair Quality

Was very impressed with the work and the customer service. Will definitely but using Caliber for all my future Auto needs!

Customer Service

John was great

Returned Clean

My Experience

John was very helpful. Great service and professionalism

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Repair Quality

Customer Service

Returned Clean