Caliber - Shorewood

4.8 (3,282reviews)
97%
18622 Rt 59 Unit A4,  Shorewood,  IL  60404

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,282)

My Experience

Good professional people. My car repair was a lot longer than expected (2 weeks and 3 days) due to a bad product they received. Ended up costing me over $100 more in car rental fees.

My Experience

They were very helpful and great on telling me what was going on.

My Experience

Everything was as it never happened on my vehicle. Just as he stated it would be.

My Experience

You guys did a very good job 10/10

Likely to Recommend

Repair Quality

They did incredible work 👏 good job guys and thank you guys very much

Customer Service

fantastic job

Returned Clean

My Experience

Thank you for taking care of me during the delays of my repairs!! It can be a frustrating experience being without a vehicle for the amount of time I was without mine. Your team made sure to eliminate my stress. Thank you for putting the customer first

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job. Trucks looked brand new when we picked it up. Kept is informed about progress. Jib well done

Likely to Recommend

Repair Quality

You guys did an awesome job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Great job

My Experience

Everyone was so helpful and helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My H2 is still not finished I have to take it back to get the protection plate put on They forgot to resemble it.

Customer Service

They texted me with updates daily and the people are friendly

Returned Clean

Likely to Recommend

Repair Quality

Repair looks great and the shop kept me updated the entire time

Customer Service

Very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

John was excellent to work with. He made our experience hassle free and we will definitely recommend you business to our friends

Likely to Recommend

Repair Quality

Customer Service

My Experience

They keep updating me on everything they were doing to my vehicle today when I picked it up they explain everything they did and it look like if nothing ever happened to my car very satisfied

Likely to Recommend

Definitely I will recommend them

Repair Quality

You a very good people sending texts with update Very often so I’m very happy with the job they done definitely I will recommend they to my friends

Customer Service

Done a Very good job

Returned Clean

My Experience

They were thorough with the expertise in the color match..time promised to finish and reasonably priced..out of 1 and 10 service rating, I'll give a 15

Likely to Recommend

Repair Quality

Customer Service

They were courteous prompt with delivery and color matching was superb

My Experience

I appreciate the texts that were sent to keep me updated through the process. I appreciate Kim's help on the day of pick up and the insight she gave me the issue found through the scan. Will definitely recommend to others. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Answered all my questions and assured me I had nothing to worry about

Likely to Recommend

Repair Quality

The Subaru looks good as new, I was beyond impressed with the quality of work done and the incredible customer service.

Customer Service

Returned Clean

My Experience

Your team did a WONDERFUL job not only with my vehicle which looks brand new after a hit and run but also with time management, updates along the way, and also with the new social distancing protocols in place. They were friendly and professional! Thank you for turning a negative experience into a positive one!

Likely to Recommend

Repair Quality

Not only was the work wonderful but their consistent communication was appreciated. The service men were friendly, professional and I look forward to doing business with them if I need again in the future!

Customer Service

Returned Clean