Caliber - Shorewood

4.8 (3,281reviews)
97%
18622 Rt 59 Unit A4,  Shorewood,  IL  60404

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,281)

My Experience

I felt very comfortable with staff during this strange time of staying home. They were respectful and wore masks while i was in the office, and very prompt to get back to me when I had any Questions.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great! All of the staff was very nice and made this an easy process!

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Repair Quality

All the staff was so great and helpful. Made my whole experience effortless! Car looks great too!

Customer Service

Staff was awesome!

Returned Clean

My Experience

My automobile look very nice when I picked it up I’m very satisfied with the services thank you

Likely to Recommend

Repair Quality

My car lookes good

Customer Service

Good service

My Experience

Thank you Kim and your team at Caliber. I was able to get my car in the same day damage occurred. The process couldn’t have gone smoother and you worked directly with my insurance. I appreciate the text updates and phone calls keeping me informed on the process. My repairs were completed perfectly and in a timely manner. I will absolutely recommend your services to anyone I know in need and in the event I need repairs I’ll certainly be returning! Thank you all so much!

Likely to Recommend

Repair Quality

The entire process was wonderful. My insurance set an appointment the day my car was damaged. Kim kept me informed of the process from start to finish! I will definitely recommend Caliber Collision in the future.

Customer Service

Returned Clean

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Repair Quality

Paint had a lot of fish eyes due to carelessness And laziness. Also found fish eyes with black sharpie on it to cover it.

Customer Service

Employees were extremely friendly

Returned Clean

Likely to Recommend

Repair Quality

Great communication and fast service

Customer Service

My Experience

I Ike’s receiving the txt updates as the work progressed. The job was planned to be completed on Thursday but, a cup on the trim broke while being replaced. They ordered the part, called me and completed the work before noon on Friday.

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Repair Quality

Customer Service

Returned Clean

My Experience

My car came out get looking then when I got our brand new and I would give john a promotion, this man works with consumers and on their cars from his heart like it's his own

My Experience

My Experience

Amazing job and amazing customer service

Likely to Recommend

Repair Quality

I was kept in the loop from the very first minute and the staff was very professional. I would recommend to anyone

Customer Service

Returned Clean

My Experience

John was very helpful and courteous. Explained exactly what repairs were going to be done and when the repairs were completed explained in detail what they had done.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everything was great. Car was back to me within a week. Very happy

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great

Returned Clean

My Experience

Great customer service

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Repair Quality

Customer Service

My Experience

Great job guys

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very good job..exellent.

Likely to Recommend

Repair Quality

Excellent

Customer Service

Exellent

Returned Clean

My Experience

All the texts were awesome to get updates. Very happy with body work. John was so helpful. We would definitely come here again. Thank you!