Caliber - Shorewood

4.8 (3,278reviews)
97%
18622 Rt 59 Unit A4,  Shorewood,  IL  60404

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,278)

My Experience

Likely to Recommend

Repair Quality

They were very nice

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I like the people.

Repair Quality

Fast, nice people.

Customer Service

Nice people.

Returned Clean

My Experience

This was my 3rd accident I've had repairs done on here, and they always do an amazing job. Thanks for getting my car back to me quickly every time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The most professional service I ever received from a repair shop. Thank you

Likely to Recommend

Very positive they will receive family n friends

Repair Quality

All around. Better then satisfied

Customer Service

Communication was better then expected

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Technicians and all involved with repair was informative and pleasant.

My Experience

I appreciated the communication and quality of the work

My Experience

Great service would highly recommend

Likely to Recommend

Repair Quality

OUTSTANDING. I can not express enough how amazing the customer service was. John especially did everything in his power to assist me.

Customer Service

Again Outstanding

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for keeping inform at all Times.

Likely to Recommend

I chose Caliber to do the repairs instead of the recommended shop from the insurance company. This is due to my experience with John and his team. Everyone there is helpful and thoughtful.

Repair Quality

John Horan is a professional. Awesome person and an asset to your company.

Customer Service

Returned Clean

My Experience

The paint match is terrible! It looks two toned compared to the bumper! The mirror wasn’t fixed, trim piece around a window won’t sit flush and the plastic side cover of the left side of my drivers seat is broken!! Got it home and it wouldn’t start back up!! Completely dead! Someone disconnected the negative terminal cable and never tightened it back up!!! I’m talking to State Farm tomorrow and will do whatever I have to do to get these things fixed!!

Likely to Recommend

Definitely would

Repair Quality

Fast and Friendly Service

Customer Service

They stayed in communication with me

Returned Clean

My Experience

Fast and the car looked perfect

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car was done before the date I was told. The service and fixed parts of my car are 1000% great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs look great. Everything went incredibly smooth. I was informed at every step of the way with texts and phone calls. All of my questions were answered. Every employee that I had contact with was very courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean