Caliber - Shorewood

4.8 (3,253reviews)
97%
18622 Rt 59 Unit A4,  Shorewood,  IL  60404

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,253)

My Experience

My Experience

The service was phenomenal. From the second I walked in, to the second I walked out. They walked me through the process, kept me updated on timeframes & specifics, & were incredibly polite & professional the entire duration of my business. I want to especially thank Kim for handling my case & being pleasantly wonderful. Thanks team!

Likely to Recommend

Yes, if anyone is unfortunate to end up in a similar situation as mine, Caliber Collision will be the first place I recommend to them to save them the headache.

Repair Quality

I am overall very satisfied with my service at Caliber Collision. Everything was straightforward and efficiently handled. Timelines were given (and beat) for repair, estimates were updated, as long as being updated frequently on the repair on a step by step basis. Very well done team. Shout out to Kim for being AMAZING.

Customer Service

The customer service was impeccable. From the moment I walked in, Kim was there to greet me with a smile. She made the process so simple to understand and so smooth to run through. I am very grateful for her handling my situation. She kept communication very open and went above and beyond with taking care of me.

Returned Clean

My Experience

Everything looks and works great and was done in the time they told me it would be!

My Experience

Kim was great!

My Experience

My Experience

I was very pleased with my service. Everyone was beyond nice, I was kept in the loop through the whole repair and the work was impeccable!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber went above and beyond with service! I am absolutely satisfied. They even addressed a previous issue I had, no strings attached. Hands down they exceeded my expectations

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We’ve been here multiple times and have always had great service. They usually get our vehicle completed ahead of schedule too!

My Experience