Caliber - Shorewood

4.8 (3,281reviews)
97%
18622 Rt 59 Unit A4,  Shorewood,  IL  60404

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,281)

My Experience

Everything was great. Including communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Santa Fe looks great.

Likely to Recommend

Repair Quality

Customer Service

Received many updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good service!

Customer Service

My Experience

Found some dents on hood a piece below it, and marks in the paint,need to go over this.their was a dent in my back bumper and there was stuff that your company put in my back hatch like tires that belong to someone else. Like to talk about about this ,took pictures to show you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collison was very professional & courteous. The kept me informed on the progression of my repair. Auto looks like new

Likely to Recommend

Repair Quality

Customer Service

Car looks great. It was completed in a timely manner and I was kept informed of the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good service with frequent updates on progress. Nice friendly people. Car returned clean inside. Prompt quote following accident.

Likely to Recommend

Repair Quality

Nice paint job. Inside clean. Friendly service. Given the opportunity to ask questions. Frequent texted updates. Last text included a map but it was incorrect. Cost me 30 minutes getting to the company.

Customer Service

Nice paint job. Inside clean. Friendly service. Given the opportunity to ask questions. Frequent texted updates. Last text included a map but it was incorrect. Cost me 30 minutes getting to the company.

Returned Clean

My Experience

Car looks great and color matches perfectly. Caliber took their time to repair the damage, which shows how professional their work is.

Likely to Recommend

Repair Quality

Very pleased with the work. Color matches perfectly and could see they take pride in their work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did the job correctly and kept me informed every step of the way

My Experience

yes! truly happy with the service and communication !! she hasn't come here

Likely to Recommend

Repair Quality

John was great to work with. Nailed the job fast ...completely satisfied

Customer Service

Returned Clean

Likely to Recommend

Workmanship is great, car looked like nothing happened.

Repair Quality

Very happy with repairs, only issue is the car smelled like nail polish but it slowly but surely fading away. I assume the car bumper was painted with the tailgate open.

Customer Service

Customer service was expected from a company like Caliber.

Returned Clean

My Experience

Every part was simple and i felt well informed about the process

Likely to Recommend

Repair Quality

Made repairs fast easy and clear with good communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It wook longer than I originally anticipated but the amazing work was well worth the wait. Thanks to John and the administration staff for your great communication.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did a wonderful job quick and great customer service no complaints

My Experience

Updated regularly. Quick drop off and completed repairs.