Caliber - Shorewood

4.8 (3,253reviews)
97%
18622 Rt 59 Unit A4,  Shorewood,  IL  60404

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,253)

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Returned Clean

My Experience

The whole team at Caliber collision was amazing to work with! Larry took great care of my wife’s car and the final work was superb! Definitely recommend.

My Experience

Very good work on my GMC Grill. I hope I get the GMC emblem from the new grill as requested. Very happy with the work and time it took to repair.

Likely to Recommend

Great service and timely repairs.

Repair Quality

Repairs were completed within days of receiving part from GM. Excellent work by Caliber techs. John was very helpful and was able to return the old parts to me as requested.

Customer Service

Customer service was great. They worked very well with my timeliness and I was able to get my truck back in less than 3 days.

Returned Clean

My Experience

My repair results, it was excellent. was satisfied with the service that received my truck looked brand new from the back

Likely to Recommend

Repair Quality

I have had a wonderful experience with repairs. This is my second time using this location.Streamwood customer service has been wonderful

Customer Service

My Experience

Service team was great, however when quoting duration of service, especially if work begins day vehicle is dropped off, I was quoted one day short of how long the service took, which was incredibly difficult to navigate

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Returned Clean

My Experience

I must say John, was professional and very thorough explaining all the repairs on my vehicle that I was satisfied with the great work that was done. I give John, a thumbs up and will recommend him to anyone.

Likely to Recommend

I would tell anyone to use caliber

Repair Quality

Customer Service

John handled every need I had! He was very quick with updates on the repairs and everything was handled in a professional manner

Returned Clean

Likely to Recommend

Repair Quality

Thank u great job

Customer Service

Returned Clean

My Experience

Larry and the team at Caliber Collision were very professional, honest, and explained everything before starting the work. They kept us updated on the timeline and process. I picked up my car and it looked like the day I purchased it very clean and all damages repaired. I truly appreciate their quality service and would definitely recommend them to anyone in need of a reliable auto repair shop.

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Repair Quality

I had a few scratches that I didn't have before. Really minor, easily buffed out. Larry told me to come back, but due to my work schedule, it will be hard to show up early. I just feel it should have been done as it wasn't there before.

Customer Service

Returned Clean

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Amazing job on color matching an over 10 year old car

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Customer Service

Excellent

Returned Clean

My Experience

Repairs very well done

Likely to Recommend

Repair Quality

Satisfied with the work.

Customer Service

Returned Clean

My Experience

Great service in a timely manner. The staff was super friendly, I did notice after I left that there was a small scratch on my passenger door that I had seen before I dropped it off, but I can't really say for sure that it happened while it was there, so I guess I'll live with it.

Likely to Recommend

Repair Quality

I already filled this out with a 10 rating. Now I'll go 9. Next time will be an 8 and so on. Keep sending it to me.

Customer Service

Returned Clean

My Experience

Another job we'll done!

Likely to Recommend

Repair Quality

This is like the fifth time I take my car there they always do a great job, definitely will continue to work with them

Customer Service

Returned Clean

My Experience

Very professional, quick turnaround, and guaranteed work as long as I own my vehicle.

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