Caliber - Simi Valley

4.9 (5,357reviews)
99%
390a E. Easy Street,  Simi Valley,  CA  93065

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,357)

Likely to Recommend

Repair Quality

We were very happy with the work done on our truck.

Customer Service

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Repair Quality

Customer Service

I was not receiving the automated text messages with the status updates.

Returned Clean

My Experience

Fast quick and easy. Rental car waiting for me. Then all I had to do was drop off the rental here when my car was ready. Looks amazing, they even adjusted the hood for me. Thanks again Jose.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

They do an amazing job!

Repair Quality

These people pulled out all stops and really came through when my wife and I were in a pinch. They got my car completed thoroughly and early. It looks like nothing even happened. Thank you all so much!

Customer Service

They held no bounds and really put forth all their effort.

Likely to Recommend

Repair Quality

Everyone was great and my car looks amazing.

Customer Service

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Michael did a great job, managing his crew! Job well done! Thank you!

Customer Service

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Repair Quality

Should be notified when using used parts

Customer Service

Likely to Recommend

Repair Quality

When I dropped off my vehicle, I clearly informed your team that due to the incident, the door lock system on my car had stopped working properly. I was told that the issue would be inspected, that the vehicle would be evaluated, and that I would be contacted with any findings or updates. During the days that my car was at the body shop, I followed up and spoke with another staff member who assured me they would take a look at the issue and get back to me. However, I was never contacted with any update, and I was never informed of any findings or conclusions regarding the malfunctioning door locks.

Customer Service

When I dropped off my vehicle, I clearly informed your team that due to the incident, the door lock system on my car had stopped working properly. I was told that the issue would be inspected, that the vehicle would be evaluated, and that I would be contacted with any findings or updates. During the days that my car was at the body shop, I followed up and spoke with another staff member who assured me they would take a look at the issue and get back to me. However, I was never contacted with any update, and I was never informed of any findings or conclusions regarding the malfunctioning door locks.

My Experience

Kind service. Quick to respond and great communication !

Likely to Recommend

Repair Quality

Great service

Customer Service

Very friendly and communicated regularly.

Likely to Recommend

Repair Quality

Caliber Collision auto repair company did an outstanding job from start to finish. The repair process was painless, communication was excellent, and the staff was professional, polite, and responsive at every step. I highly recommend their services to anyone who needs vehicle repairs after an accident.

Customer Service

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Repair Quality

Excellent service

Customer Service

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Customer Service

My Experience

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Customer Service

Returned Clean

My Experience

With frequent updates you"ll never worry if your car hasnt been well taken care of. Much thanks for your amazing service. Glad my car too just in time for Christmas. Great job Caliber Collision!

Likely to Recommend

Great service should always be recommended to others.

Repair Quality

Keeps me up yo date on the status of my repair. Thanks for the early return of my car too.

Customer Service

Personnel'sx are attentive to what u need and provides you the process that are easy to understand.

Likely to Recommend

Repair Quality

Caliber did a great job. The work was excellent as was their staff.

Customer Service

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Repair Quality

Customer Service

I had a great experience getting my car fixed here! The team was professional, honest, and kept me apdated throughout the process. Great service and great people! It's so nice to find a place I can truly trust - highly recommend ! Special thanks to Jerry for wonderful service !

Returned Clean

Likely to Recommend

Would recommend them to anyone in need of repairs

Repair Quality

Caliber's repair and especially their customer service is outstanding. We have used them twice now and would use the every time. Thank you for the help & support.

Customer Service

Amazing

Returned Clean