Caliber - Simi Valley

4.9 (5,328reviews)
99%
390a E. Easy Street,  Simi Valley,  CA  93065

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,328)

Likely to Recommend

Repair Quality

Yes this is Zia , it my car …. Absolutely wonderful job, The Entire Staff very Polite , Professional and & Pleasant .

Customer Service

Returned Clean

My Experience

Explained the process well. Kept us updated along the way. Good job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I cannot recommend Caliber Collision enough. Dealing with car repairs is usually a headache, but this team made the entire process completely seamless. ​Perfection in Quality: The craftsmanship is flawless. You cannot even tell where the damage was—the paint match is seamless and the alignment is spot-on. It looks brand new. ​Impeccable Timeliness: They finished the job exactly when they promised, if not a little ahead of schedule. I loved the regular text updates keeping me in the loop so I never had to call and guess. ​Top-Tier Professionalism: From the front desk to the technicians, everyone was incredibly polite, organized, and helpful. They handled the coordination with insurance directly, making it a zero-stress experience for me.

Customer Service

Returned Clean

Likely to Recommend

I’ve used your company in the past and knew it was a reputable company and as expected am happy once again with the service

Repair Quality

The whole staff is amazing, helpful and accommodating. Jose and Leanna really made the process an easy one for me. The bodywork on the vehicle is impeccable and it’s like I never got sideswiped on the freeway at all!! Just a blip in the past and I am grateful! Thank you so much for a pleasant experience!

Customer Service

Leanna and Jose are top notch when it comes to customer service and it made a stressful situation so much more pleasant! They kept the same kindness and attention throughout my entire process down to the last second! Even took care of my rental return!

Likely to Recommend

Repair Quality

Jose kept me informed every step of the way and was very helpful and understanding under the unfortunate circumstances that brought me to come to your location.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The quality of the glass and body work was brand new. I got an OEM product and flawless paint.

Customer Service

Gerry was responsive and always available. He had ownership of the process.

Returned Clean

My Experience

Everyone is (was) very nice and helpful. Gerardo A my service advisor or estimator went above and beyond in handling my car, he delivered it to my work and took my rental back for me. This is wasn’t expecting but very thankful for he made sure I had a full tank of gas and replaced the battery in my keyfob. Thank you again and I will recommend you to anyone in need of car repairs!!!!

Likely to Recommend

Repair Quality

Jose did what he said he’d do..😀

Customer Service

Everyone was friendly

My Experience

Very easy process. with 5 cars we unfortunately have had a couple insurance claims. the ease that Caliber handles the process with is second to none. Jose my service advisor was very communicative and prompt

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very satisfied with the repair of my Tesla.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service thank you.

Customer Service

Likely to Recommend

Repair Quality

A great team!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It looks like a new car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was more than satisfied with the quality of work on the repair that was done and with the professionalism that I received from the initial scheduling and communication throughout the process. I was also sooooo surprised and pleased to see that my car had been washed/cleaned! I wouldn’t want to take my car to any other place for work.

Likely to Recommend

Repair Quality

I was so happy with the car and over all service

Customer Service

I am so happy

Likely to Recommend

Excellent experience 👏👏👏

Repair Quality

Excellent experience with quick repairs 👏👏👏

Customer Service

Wonderful customer service 🤗

Returned Clean