Caliber - Simi Valley

4.9 (5,337reviews)
99%
390a E. Easy Street,  Simi Valley,  CA  93065

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,337)

My Experience

When I picked my car up, not only did the repair look flawless, but the fact that Caliber took the time to clean my interior really made me grateful that I had my car back. Perhaps the most best part of the whole experience was the constant updates that I received throughout the process. This, combined with the friendly service, made it a pleasant experience overall.

My Experience

Thank you for the great work and making my vehicle look like new again. The quality of repair and thorough inspection to replace every part that was damaged. I will highly recommend Caliber to all my friends and family.

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

Excellent work.

My Experience

I love how I was informed about my car and its progress. They took very good care of my car and the repairs were done as quickly as possible. Thank you

My Experience

Jose was exceptional in his response time and accomodation for some old folks. Cuddos to Calibur!

Likely to Recommend

Repair Quality

Work is gateway. Jose was great. Leane was great. Great!

Customer Service

My Experience

My Mazda was finished exactly when it was scheduled to complete. The work was done professionally and I am very happy. This is the 5th I have used Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jose C. and his staff were very straightforward and helpful with all the details of the work as well as very respectful.

My Experience

Multiple issues. Hoping to get resolved

Likely to Recommend

Thanks to Jose’s service.

Repair Quality

Jose was so fantastic with his professional communication and went above and beyond!!!

Customer Service

Jose was great!!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The issue on my car was not fixed went to a car wash and water came inside while in the wash you can cleary see daylight looking at the top of the door sitting inside

Likely to Recommend

Very recommended

Repair Quality

Excellent service

Customer Service

Gerardo did a great job

Returned Clean

Likely to Recommend

Repair Quality

Refilled my tank, washed my car very well, as well as fixed my dent and scratch and made my car look brand new.

Customer Service

Likely to Recommend

Repair Quality

Great service. Friendly staff.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Thank You

Customer Service

Returned Clean

My Experience

We were very pleased with the appearance of our repaired vehicle. Jose was very helpful and considerate in making some last minute appearance improvements on the car.

Likely to Recommend

Repair Quality

Car looks great. Jose was very helpful.

Customer Service

In addition to keeping us well informed, Jose voluntarily put some finishing touches on the car that made it look perfect.

Likely to Recommend

Repair Quality

Would have been a 10, but my car was backed into by a tow truck while it was left there.

Customer Service

My Experience

Jerry was my service advisor and he was GREAT! I cannot say enough good things about him. I had an early delay with the insurance company requiring me to file a second claim and being my car back to Jerry once done. He was helpful and kind From the beginning. Communicative with me often & exceeded my expectations with customer service; frequent updates and my car was ready earlier than originally projected. On top of that, he made sure my car was in the best condition before I got it back. Last but not least, he worked with my difficult schedule the day my car was ready and brought my car to me last minute. It is rare to find that level of service and authenticity! I am grateful for Caliber & especially for Jerry! Dana Lagattuta

Likely to Recommend

Repair Quality

My service advisor was fantastic. Great communication & wanted to make sure I was totally satisfied

Customer Service

My personal customer service advisor was great

Returned Clean

My Experience

Jose is amazing! He answered all of my questions in a timely manner and updated me with every step of the way! I appreciate their effective communication and above and beyond service.

Likely to Recommend

Repair Quality

Customer Service