Caliber - Sonoma - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service/communication from technicians. Friendly and helpful front desk staff. Repairs made in a timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This team did a great job. Sam’s hospitality was very welcoming and his follow up was consistent. The GM Andrew supported his operation very well and personally helped through the conclusion of my auto repair. Rebecca was very organized and prompt to respond. Thank you for all your help.
Customer Service - 5.0/5.0 -
This team did a great job. Sam’s hospitality was very welcoming and his follow up was consistent. The GM Andrew supported his operation very well and personally helped through the conclusion of my auto repair. Rebecca was very organized and prompt to respond. Thank you for all your help.
My Experience - 5.0/5.0 -
Nice work. Quick turnaround.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks as good as new and drives as good as ever!
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done. Communications were excellent and appreciated.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A few months ago, I was rear‑ended and devastated to learn that my entire trunk would need to be replaced. I had no idea how long the repairs would take or when life would feel normal again. My insurance sent me to Caliber Collision — for the second time — and I’m so grateful they did. From day one, Carl was an absolute superstar. He kept me informed, reassured me through the stressful parts, and genuinely went above and beyond to make sure my car was restored to perfect condition. There were a few hiccups along the way, but Carl handled every single one with professionalism and care. He even arranged for a full, thorough detail after some water damage occurred during repairs, which completely exceeded my expectations. Thanks to Carl and the entire Sonoma team, my vehicle is back in tip‑top shape and I’m back in my normal groove. Their dedication, communication, and commitment to quality truly set them apart. I’m incredibly grateful for everything they did and would recommend them without hesitation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carl is amazing. Always communicating status. Beautiful end product.
Customer Service - 5.0/5.0 -
Again, Carl is exceptional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent, timely work
Repair Quality - 5.0/5.0 -
excellent work , timely and fairly priced.
Customer Service - 5.0/5.0 -
Excellent, helpful, patient, responsive, pleasant staff
Returned Clean
My Experience - 5.0/5.0 -
Not only was the work on the car done really well, the customer service is excellent. Carl was very polite and kind, and got my car back to me ahead of schedule. I very much appreciate everything he did to make that happen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carl was excellent in keeping me informed and educated about the process.
My Experience - 5.0/5.0 -
Loved it! Sam kept me updated regularly. It was finished much earlier than anticipated. Just fabulous service from both Sam and Rebecca. (the Admin.Sorry if I have her name wrong) Thank you again @
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
goood. nice. works. my. chevrolet. good. happy
My Experience - 5.0/5.0 -
Nice job and finished ahead of schedule. Thank you.
My Experience - 5.0/5.0 -
True to their word, exceptional work
Likely to Recommend - 5.0/5.0 -
Perfection
Repair Quality - 5.0/5.0 -
Very professional, great committees and great work
Customer Service - 5.0/5.0 -
Great people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm just waiting to hear back from Carl about a front right fog lite that isn't illuminating properly, but I'm giving you a 10, based on my previous experiance, I know for a fact you will take care of it!