Caliber - South Bay

4.7 (7,180reviews)
94%
1835 W. Rosecrans Avenue, B,  Gardena,  CA  90249

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (7,180)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every employee was polite and courteous, but the best part was how fast the car was fixed, I was impressed!

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Repair Quality

Customer Service

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Repair Quality

Everyone on the team is amazing. Super professional and explained everything that was going to happen. It's also the little things that really stick out. I noticed that after I got my car back after my repairs, Otto and his team changed my car key batteries because I was having trouble opening my car wirelessly sometimes. It's a small but impactful gesture. Also, the lady at the front who helped me, I think her name is Dana? (I'm sorry if I remembered it wrong), she was simply amazing and so kind. After all the paperwork and processing was done, she asked if I wanted a ride for the rental car shop. At this point, I wasn't sure if I was eligible for insurance covering my rental car, and Dana said multiple times that she could try contacting my insurance on my behalf. I insisted I would contact them myself, but the fact that she would have contacted them in my stead meant the world to introverts like myself.

Customer Service

Everyone on the team is amazing. Super professional and explained everything that was going to happen. It's also the little things that really stick out. I noticed that after I got my car back after my repairs, Otto and his team changed my car key batteries because I was having trouble opening my car wirelessly sometimes. It's a small but impactful gesture. Also, the lady at the front who helped me, I think her name is Dana? (I'm sorry if I remembered it wrong), she was simply amazing and so kind. After all the paperwork and processing was done, she asked if I wanted a ride for the rental car shop. At this point, I wasn't sure if I was eligible for insurance covering my rental car, and Dana said multiple times that she could try contacting my insurance on my behalf. I insisted I would contact them myself, but the fact that she would have contacted them in my stead meant the world to introverts like myself.

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Everyone was professional, kind, and understanding. The best experience from dropping the car is to the pick off. Staff was responsive. The front desk woman and my direct handler had such positive energy it was refreshing

Customer Service

Returned Clean

My Experience

Jr gave great customer service service I was satisfied with car repair would recommend there services to anyone in need of car repair

My Experience

Very professional work and great customer service

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Repair Quality

I Do not understand why Name plate was in glove compartment instead of replaced on vehicle. So, this means I have to take truck back for the name plate to be replaced. So far overall repairs look good.

Customer Service

My Experience

Nice job and faster

Translated from Spanish by Carwise
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Customer Service

Me atendieron muy bien

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My Experience

Staff were so accommodating especially Donna of Caliber Collision in Rosecran.

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Repair Quality

Staff are very accommodating

Customer Service

Very friendly

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My Experience

Great service as always!!

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Customer Service

My Experience

They completely kept me informed every step of the way with the progress of the repairs on my vehicle. Thank You

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Returned Clean

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Repair Quality

Customer Service

The customer service and service provider were amazing.

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Repair Quality

The repair was not buffed out , the paint had that orange peel look and there was over spray on the whole car

Customer Service

Returned Clean

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Siempre

Repair Quality

Es mi taller de confianza

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They left my bumper, loose, overspray inside the car dust inside the car

Customer Service