Caliber - Spokane - Downtown
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0 -
Well so far ,,, well took a alot longer then was told it should take ,,,hood gap not right ,fog light doesn't work ,and now a check engine light is on ,haven't had time to look at
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much!! Everyone was incredibly friendly, my car looks great, and the updates were really helpful. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the quality and communication throughout this process.
My Experience - 5.0/5.0 -
Great work and service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.5/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Because it felt like it took too long – three weeks for a fairly minor repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision kept great communication while repairing my kia and make sure any underlying issues were repaired as well. Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took a little longer than anticipated, but the staff was so up front about the issues and the reasons why, that it felt seamless and well taken care of. The GM even came to me to tell me in detail why it was taking longer than expected. I appreciate this honesty.
My Experience - 5.0/5.0 -
Everything looks good. Thanks for your work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I would rate much higher but I left with 2 issues that haven’t been followed up on. 1) my change break pads servicing light came on and it wasn’t on before 2) something looks like it scraped the side of it and looks like it easily be buffed out
Customer Service - 3.0/5.0 -
Rob was great the entire time just didn’t get the follow up I expected
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the regular text updates. The staff were all very friendly, helpful and quick. I absolutely would recommend Caliber!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff were fantastic and I loved getting regular updates. Thank you so much! My beautiful truck is beautiful again!!
Returned Clean
My Experience - 5.0/5.0 -
Absolutely awesome to work with! Communicated well and clearly. Knew exactly what was happening. They did excellent work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Austin and the office staff were great! Process was smooth, Austin updated me throughout, and the repair looks really good. Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bumper expertly repaired
Customer Service - 5.0/5.0 -
Austin was great! Kept me informed, car repair was perfec
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Loved the text updates, easy, smooth process. Highly recommend.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Five stars, 10/10! Even though my car was in a collision, this was such a positive experience. The team made everything simple and stress-free, and I always felt informed and supported. Their communication was excellent and they went above and beyond—from start to finish, every detail was handled with care (even returning my car freshly washed!). Thank you for turning a difficult situation into an easy, reassuring one.