Caliber - Spokane - Downtown

4.8 (1,073reviews)
95%
119 S. Jefferson St,  Spokane,  WA  99201

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,073)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I had an excellent experience with this collision repair center. They were incredibly easy to work with from start to finish and kept me informed every step of the way with clear, consistent communication. The quality of the repair was flawless—you’d never know there had been any damage. What really stood out was how they handled the insurance process. Dealing with insurance on my own was frustrating, but once they got involved, they took over completely and managed everything seamlessly without needing much input from me. Overall, they made what could have been a stressful situation simple and smooth. I would highly recommend them to anyone in need of repair work.

Customer Service

Returned Clean

My Experience

My Experience

The team at Caliber is top notch! High quality repair, and customer service. Everyone there was very friendly and professional, kept me informed every step of the repair, and got my car back to looking good-as-new!

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Repair Quality

Customer Service

Returned Clean

My Experience

Amazing. The communication was 100. Great people.

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Repair Quality

The car looks great and was fixed in a timely manner.

Customer Service

Returned Clean

My Experience

Austin was awesome as well as Alysia at the front desk! My car looks great again thanks to you guys! Thank you for all the work you do!

Likely to Recommend

Great service!

Repair Quality

Car looks great! Alycia and Austin were great too!

Customer Service

Car looks great! Alycia and Austin were great too! Very polite and professional!

Returned Clean

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Repair Quality

Customer Service

Very positive attitude and always kept me informed of where in hte process we were.

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Customer Service

My Experience

You guys did a great job Todd's the man give him a raise!

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Repair Quality

Great work

Customer Service

Returned Clean

My Experience

I am completely satisfied with the results of the work Caliber Collision Center did on the front of my vehicle. I also wanted to add that the team went out of their way to help me with delivering my vehicle too due to illness once completed their care not only for my vehicle but for me sure did show!! Thank again!

My Experience

The only person I dealt with was Tiffany. She was excellent - keept me informed and helped deal with the insurance rep regarding rental car. I can't say enough about her. She made the experience seamless and trouble free!

Likely to Recommend

Tiffany was the best!

Repair Quality

Customer Service

My Experience

You guys went above and beyond. I appreciate your work

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Repair Quality

Had to bring car back 2 additional times to remove clear coat bubbles/flaws. Clear coat is now thin. There are still imperfections

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Customer Service

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Repair Quality

The work they did seems to be pretty good. It's only been a few weeks so time will tell.

Customer Service

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Customer Service

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Repair Quality

No issues thus far and the car visually looks amazing on the exterior!

Customer Service

Austin did an amazing job communicating and the staff that helped when we came to pick up the vehicle were very kind and accommodating.

My Experience

Tiffany was so nice and helpful throughout the process. She answered all of my questions and made sure I was helped in a timely and efficient way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean