Caliber - Spokane - Downtown
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
If you were to take the worst experience imaginable with getting your vehicle repaired after an accident and times that by 100 it still wouldn’t come close to how disappointing our experience was with Caliber Collision!!! When it takes over 3 months to get your vehicle back there is definitely something wrong!!!!
My Experience - 5.0/5.0 -
Super quick turnaround, worked around my schedule as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend the shop to anyone.
Repair Quality - 5.0/5.0 -
Did a great job and kept me in the loop of what was going on with my vehicle.
Customer Service - 5.0/5.0 -
Great customer service. Very informative.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Bolt fell out of mud flap and another was just about to fall off
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
You were recommended to me. I would totally return the opportunity to friends and family.
Repair Quality - 5.0/5.0 -
Would give a higher score if possible 😎
Customer Service - 5.0/5.0 -
Smart , friendly and informative. I couldn’t have asked for better staff team 🤠
Returned Clean
My Experience - 5.0/5.0 -
You guys did an awesome job with the bumper replacement. You guys estimated that it would take a week and a half to complete repairs. It was completed in a week. You guys were friendly and knowledgeable. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes it is a job well done. Thank you taking care of in such a timely manner. We appreciate you your welcoming and friendly service. God bless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was excellent. I have nothing but great things to say about all of calibers employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thankful for the communication throughout the repairs and getting my car back in good condition
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very very pleased with the work and especially the communication. It was a little frustrating that the supply chain made it so we could not get a part but that wasn’t your fault and you communicated wonderfully so I appreciated that a lot. We’ve got the car back and it seems to be in great shape so thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marcy and Austin were the two I dealt with. Both of them were awesome. My car is beautiful. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marcy and Austin were the best.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Looked amazing was super happy with how it looked after it was fixed only problem was I had to go back because you couldn’t open the passenger door from the inside but other than that perfect
Customer Service - 5.0/5.0 -
They helped and we’re sorry if stuff went wrong and wanted me to be happy with my car making it super easy for me to get it fixed.
Returned Clean
My Experience - 5.0/5.0 -
Love my car it looks great. Just like new. They even cleaned it inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber always does a great job! Always happy and pleased with the work they do at all times. I believe their mantra stands, happy customer happy business. I truly appreciate the efforts and working with insurance especially to clean up their mess. Thank you!!