Caliber - Spokane - Downtown

4.8 (1,074reviews)
95%
119 S. Jefferson St,  Spokane,  WA  99201

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,074)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I wish I had written down their names but of course I did not. The estimator who originally took care of me along with the incredible gal at the front desk were, incredible! Thank you for the great service and for taking care of me and my car! Could not be happier

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Repair Quality

The adjuster was fantastic!

Customer Service

Kept in touch with us all along the process.

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Repair Quality

They were super fast and very polite throughout the process.

Customer Service

Great

Returned Clean

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Customer Service

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Returned Clean

My Experience

My connection there, Austin was awesome. He communicated about every step they took to complete my repairs. My vehicle looks great. I would highly recommend this shop for any of your needs.

Likely to Recommend

Definitely...already have told my friends

Repair Quality

Great communication on the progress of the repair work be done

Customer Service

Excellent 👍

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

When my car was vandalized, Caliber was able to help quickly. They coordinated towing towing to the shop and kept in great communication with me throughout the process. Staff were readily available, friendly, and helpful.

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Customer Service

Shop was able to help quickly and coordinated towing my vehicle. They were great with communicating updates and were available to speak with me when needed. Service was prompt and my car looks good as new. Would use this shop again.

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Repair Quality

Very professional, friendly employees. The work was done efficiently and I am thrilled with the results

Customer Service

Returned Clean

My Experience

The quality of the repair was exceptional. It looks like a brand new car.

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Repair Quality

Very high quality workmanship. Communication was excellent.

Customer Service

Very responsive.

Returned Clean

My Experience

Repair was done in less time than was expected. Hopefully, the vehicle repair will withstand the weather and continue looking good.

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Repair Quality

Customer Service

My Experience

I was extremely impressed with the work Austin and the techs did to repair our Toyota Prius. From the frequent communication to the quick timeline, everything was done with the utmost professionalism.

Likely to Recommend

I have already been telling my family and friends they should choose Caliber Collision if they are ever in need of such services.

Repair Quality

I was highly impressed by the professionalism, communication and speed at which my car was repaired.

Customer Service

The kindness and communication was impressive and more than I expected or have received at any other collision repair shop.

Returned Clean

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Customer Service

My Experience

Prompt service, car looks great. And the frequent communications as repairs were in progress was very helpful.

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Repair Quality

Looks great

Customer Service

Prompt service and excellent communication as requires progressed.

My Experience

Great service

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Customer Service

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Extremely professional staff, from the office to the estimator to the repair technicians. My vehicle is now as good as new.

Likely to Recommend

Repair Quality

I am very satisfied with the repair and customer service I received. The staff communicated with me throughout the process and quickly returned my vehicle to me.

Customer Service

Returned Clean