Caliber - Spokane - Downtown

4.8 (1,071reviews)
95%
119 S. Jefferson St,  Spokane,  WA  99201

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,071)

Likely to Recommend

Repair Quality

Customer Service

Everyone was so friendly. And when they said they would call a call when they said there’s a text they texted. That meant a lot to me.

Returned Clean

My Experience

I have so many good things to say and only one suggestion for improvement. The speed in which the work was done and the quality of work is very much appreciated. The fact I was able to get in within a couple days of getting my estimate was terrific. The entire staff is great, professional and friendly. The only issue is the interior of my vehicle could have been much cleaner. There was/is a tremendous amount of white dust through out my vehicle, I'm assuming from the sanding process. I've cleaned up a significant amount, but will likely take me a few times to get it all out. That was a little disappointing consider what an otherwise terrific experience I had. I will be recommending Caliber Collision to others and coming back myself if ever in need, just wanted to share this one improvement suggestion. Thanks.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All team members were professional and prompt. Service was quick and reliable, thanks for all the hard work!

Likely to Recommend

I’d have no apprehension recommending Caliber Collision to anyone I knew who was looking for a body shop.

Repair Quality

Great service, great work, great turnaround. I was recommended Caliber Collision by a few different people and Caliber lived up to all the good things I’d heard about them.

Customer Service

Returned Clean

My Experience

Repairs were accomplished quickly, and communication was excellent.

Likely to Recommend

Repair Quality

Very quick and professional. Courteous staff.

Customer Service

Very efficient and courteous.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job on repairs on the suv

Customer Service

Very helpful

Returned Clean

My Experience

The staff was very friendly, the parts that my vehicle were waiting on was on back order, but they had great communication throughout the whole process. I got an update every Monday, Wednesday & Friday which was very helpful. I’d recommend service through caliber to anyone!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Excellent job!!!

Repair Quality

Excellent work

Customer Service

A job well done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They made this whole process so easy! I was super nervous since I’ve never experienced any damage to my vehicle- they took care of everything for me! Hopefully I don’t have any future damage to my vehicle, but I will definitely be back to caliber collision if I do!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m glad I got my car back thanks for your amazing service keep up your good work

My Experience

The repair work was done very well, and we were very pleased! The vehicle did have some odd computer issues after the repair, but Caliber Collision was able to fix it.

Likely to Recommend

Repair Quality

Caliber Collision did a great job repairing our vehicle. Would have been a perfect score except that there were some vehicle computer issues after the repair, although Caliber Collision did great is resolving the issue very quickly!

Customer Service

Great team! Professional, courteous, friendly!

Returned Clean

My Experience

I think that you guys did a great job and am very happy with the work that was done on my GMC canyon thank you and I will definitely be coming to you guys again in the future if I need work done again thank you and please tell your repair team great job and thank you

Likely to Recommend

Repair Quality

Was repaired fast and looks good

Customer Service

Was very polite and helpful

Returned Clean