Caliber - Spokane - Downtown
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber was absolutely amazing. Keep me up-to-date with every step along the way. He treated me and my truck with the most respect. Highly recommended!
My Experience - 5.0/5.0 -
Professional, fully explained procedure , and a great crew.
My Experience - 5.0/5.0 -
I felt like I had just paid for a total car detail when I returned to my car. The technicians matched my paint perfectly and it looked like a brand new car. I will definitely use them again if I ever have a car problem in the future. The staff is amazing, friendly and very welcoming and informative. I am thoroughly impressed! Thanks for doing a great job for us— we appreciate you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and personable
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and help
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Would have been a 10 if you would’ve gotten back to me in regards approximately how long you would be keeping my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient
Customer Service - 5.0/5.0 -
Very welcoming
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Some issues with getting the wrong ancillary parts at the end, but I believe that was out of Caliber’s control.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will never go anywhere else the rest of my life and I’ve told my friends even when they comment how nice my car looks now they think I got a new car
Repair Quality - 5.0/5.0 -
I had an amazing experience. I was so sad. My car was wrecked. I didn’t know what to do from the moment I stepped into the shop. I have been treated very professionally. Also with empathy and understanding. Top notch communication as I was given clear text messages as to the status of my vehicle continually I never once worried. I felt safe and secure that I was getting the absolute best service. I’m very happy with the results as my car is driving, better and more solid than it did even before the accident I highly highly recommend!! if you want great service that you can trust make an appointment if your car needs repair. I am a very, very happy customer and a lifelong client.
Customer Service - 5.0/5.0 -
Excellent customer service I was always welcomed in a friendly, professional manner. Plus, the communication was outstanding through text messages would make it which makes it easier on me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop did a great job on the repair, my vehicle was very clean and ready to go at the time of pick up. The staff was so friendly and nice keeping me updated throughout the process, and during drop off/pick up. I would recommend this shop for repairs!
Customer Service - 5.0/5.0 -
Everyone I interacted with was very friendly and helpful, and I received many updates during the repair process which was very helpful.
My Experience - 5.0/5.0 -
Accommodating friendly efficient and did a great repair job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new! They did the repair well and took the time to do it right.
Customer Service - 5.0/5.0 -
Custom service was excellent! Caliber Collision handled all communication with insurance smoothly and effectively. They also sent me regular updates on the repair process.