Caliber - Spokane - Downtown
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent communication with Austin. Car clean. Thanks to all for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Ive already shown the before and after work to most of my coworkers and family w/ name and location.
Repair Quality - 5.0/5.0 -
All damage was repaired to excellent standards. You can't tell any damage was done at all, replacement parts are oem or slightly better variants.
Customer Service - 5.0/5.0 -
Clear communication the whole way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great experience!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rob and Alecia are excellent people in every way. They made my experience getting an annoying problem addressed very easy. I just noticed today that my car had been cleaned also!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
One area that the paint doesn’t blend
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very pleased with the service we received. Everyone was polite and kind the repairs look great and was done in a reasonable time frame. We would definitely recommend. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, personable, efficient, competent, with timely updates 3 times a week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Already answered. Keep on keeping on.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Austin was wonderful to work with. He texted me 3 times a week with a detailed update. He made the experience very seamless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Austin was fantastic to work with. He texted me three times a week with detailed updates.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I believe in doing everything to the best of my ability, I expect the same.
Repair Quality - 2.0/5.0 -
After almost $1000.00 I get a mirror with scratches on it. I'm not very impressed with your work
Customer Service - 2.0/5.0 -
After almost $1000.00 I get a mirror with scratches on it. I'm not very impressed with your work
Returned Clean
My Experience - 5.0/5.0 -
My car looks beautiful again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good service and communication while my car was being repaired.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My alignment is off and my trim on my passenger side is misaligned. The front passenger door is pressed against the rear passenger door causing rubbing against the rear door trim, the left exhaust is cru It took three months to get my car back and it’s not in alignment and the bodywork was rushed along with the diagnostic for my vehicle damages. Would never return or recommend.
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Car came back like new! Professional job done. Communication was excellent. Staff handeled all paperwork. I couldn't ask for more!
Likely to Recommend - 5.0/5.0 -
For sure. My son had recommended Caliber after receiving good repair service. That's all I needed to make my choice of shops.
Repair Quality - 5.0/5.0 -
Car looks like new! Excellent communication. Progress reports every two days. I payed the deductible, Travelers paid the rest.
Customer Service - 5.0/5.0 -
Repairs professionally done. Updates every two days. Staff handled all the paperwork. Very satisfied with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Todd was awesome! When my rental time was up he brought my car to my work and returned my rental for me! It was such a big help and took a ton of stress off me! My car also looks and drives great!