Caliber - Spring

4.8 (12,620reviews)
97%
3828 Louetta Road,  Spring,  TX  77388

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (12,620)

Likely to Recommend

Repair Quality

Customer Service

Staff was very nice, and they did a amazing job on my vehicle, and I was very happy it did not take them long to have my vehicle done

Returned Clean

Likely to Recommend

Repair Quality

Edy was great. He kept me informed the entire process and my vehicle looks great.

Customer Service

Edy was great. He kept me informed the entire process and my vehicle looks great.

Returned Clean

My Experience

Jonathon was wonderful to work with . Thank you Jonathon

Likely to Recommend

Repair Quality

Customer Service

Mark and Jonathon were very very helpful. You have two good employees

Likely to Recommend

Repair Quality

You can see immediately that the panel gaps are off, and the flooring in the trunk doesn't sit level any more the way it did. Also after it rained I found standing water in the bottom around the spare tire

Customer Service

Is there not some way to change the contact info from my wife to me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Edy was amazing. He kept me updated in every step of the repair process. He did a great job! He should get a raise!!

Likely to Recommend

Repair Quality

Edy was the best. He kept me updated daily on the status of the repair process and was available to answer any questions I had. He should get a raise!!

Customer Service

Returned Clean

Likely to Recommend

This is our second repair with your shop. Extremely satisfied both times. Would highly recommend this shop.

Repair Quality

Very happy with the results

Customer Service

Kayla was great. Excellent communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very happy with the service that I received at caliber. Every employee in that place is a professional. Studying with the receptionist Maria Eugenia and then with the Eddie, the one who did the estimate I promise me that the vehicle was gonna be ready by Friday I dropped this bagel on Monday and it was ready on Thursday a day before he promised it and they did a an excellent job . I definitely will do business with this place because they really know what they are doing.

Likely to Recommend

Every employee in Caliber treated me Exelent

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You always do such a good job.

Customer Service

Likely to Recommend

Ambivalent. I’ve had great experience before this, and everyone was friendly while in front of me. It went silent after the vehicle was dropped off and the lack of communication was very irritating and caused stress and inconvenience .

Repair Quality

Alignment is off now and wasn’t before. Pulls right quite a bit. Breaks also seem soft and at first I though it could be from disuse while in the shop, but it still takes farther pressing on the pedal than it used to.

Customer Service

Everyone extremely friendly.

My Experience

The entire staff at Caliber Collision were very helpful and friendly in ensuring everything was explained correctly. Stephanie was the point of contact and was very clear and honest with her updating on my vehicle repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kayla was very helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber kept me up to date on the progress of repairs. They are very responsive. Eddy was great! The work was fabulous.

Likely to Recommend

Repair Quality

great!

Customer Service

Returned Clean

Likely to Recommend

Between Calliber Collision, Emterpise Rental, and Geico the biggest inconvenience is that it happened in the first place. Couldn't have have been easier. They worked together smooth as butter.

Repair Quality

Between Calliber Collision, Emterpise Rental, and Geico the biggest inconvenience is that it happened in the first place. Couldn't have have been easier. They worked together smooth as butter.

Customer Service

Between Calliber Collision, Emterpise Rental, and Geico the biggest inconvenience is that it happened in the first place. Couldn't have have been easier. They worked together smooth as butter.

My Experience

Pleasant experience everybody very helpful and friendly very pleased with the repairs awsome customer service

My Experience

Excellent work and very professional people. Especially the lady that handle my account

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was in such good hands. I appreciate getting constant updates and hurling me in a difficult time