Caliber - Spring
In operation 29 years, 16 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was thoroughly impressed with the professionalism and courtesy shown to me by Kayla, and your receptionist Maria. The repairs that were done on my Chevy tahoe were completed in a timely fashion, and the quality, and craftsmanship exceeded my expectations, the fact that I was picked up at Caliber by Enterprise rental cars,and I was able to leave the rental at Caliber when my Tahoe was completed was an added bonus, I will definitely be recommending Caliber to friends and family
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Excellent repair to my car. Communication was also fantastic! Caliber Collision Staff on Louetta, are amazing! Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Vehicle completely dirty on the inside, covered with white dust and white dust particles stuck to certain plastic parts. Interior was not correctly masked off during repairs, if at all.
My Experience - 5.0/5.0 -
Everyone I worked with at caliber was great, Jonathan and Stephanie. They communicated in a timely manner with me and repairs went exactly as they said they would with the pick up time communicated with me ahead of time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did great work
My Experience - 5.0/5.0 -
From the minute I dropped off my vehicle it was a easy process Stephanie with Collins collision kept me updated throughout the entire process on time excellent body repairs they even delivered it to my residence upon completion highly recommended five star service
My Experience - 5.0/5.0 -
Excellent repair and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent repair and service.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stephanie was AWESOME. She thoroughly explained the process and I knew exactly what to expect. She kept me updated on the timeline so I didn’t have to wonder when my car would be ready. Personable, kind, funny, and genuine, Stephanie made what could’ve have easily been a burdensome experience into one in which I barely needed to participate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good service, I liked the updates every couple of days. Service people were very professional
Customer Service - 5.0/5.0 -
No problems
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was thoroughly impressed with my experience. Maria at the front desk was personable and very helpful. Zach and Jonathan were very professional and explained everything in detail. I loved the updates and communication I received regarding every aspect of my repair. I am very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dey was great and kept me informed on the process. Very satisfied with the work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for your speedy work
Likely to Recommend - 3.5/5.0
Customer Service - 3.5/5.0 -
My customer service advisor did a good job of providing status updates throughout the repair process, but I felt the overall customer service could have been more personable. During the initial visit and drop-off, I didn't feel much empathy or personal engagement, and the interaction felt somewhat transactional. At pickup, he also didn't seem to have a strong understanding of what work had been performed on the vehicle. I understand that he handles many vehicles, but I would have appreciated him being able to explain, at a high level, what was repaired and what had been done to the car. Overall, the communication was good, but I think the customer experience could be improved through a more personable approach and a better understanding of the repairs at pickup.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job and before scheduled completion date . Kayla Brady was great
Customer Service - 5.0/5.0 -
Kayla was great