Caliber - Springdale - Elm Springs

4.6 (1,107reviews)
96%
4150 Elm Springs Rd,  Springdale,  AR  72762

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,107)

My Experience

Excellent and timely service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The entire team is top notch. It all starts with Cherry. She is incredibly helpful and knowledgeable. She gets the entire experience started the right ways. Gregg managed my case and communicated clearly and often. The crew that repairs the car do top notch work. The facility is clean, easy access, and nice.

Likely to Recommend

Definitely would recommend

Repair Quality

Everything was top notch. Met and exceeded my expectations

Customer Service

Staff is awesome

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I am not happy with my service or repair - I would expect that my car would be clean on the outside and not have additional dings after leaving at the shop. Although nice in person I don't feel that this was the best possible outcome

Likely to Recommend

Not satisfied with communication / resolution with issues after noticing when picking up car

Repair Quality

Have not received the requested pictures - my car was not cleaned inside or outside, paint chips on my car, spare tire just thrown in trunk and all thread broken no response from sales person or general manager

Customer Service

See previous comment

Returned Clean

My Experience

Caliber Collision communicated and kept us updated. They either texted or called us on a regular basis. They also were extremely courteous and kind. They made a stressful situation very pleasant! I would recommend them very highly to anyone. Our vehicle looked amazing and ran great!

Likely to Recommend

I would recommend them, they are first rate!

Repair Quality

Wonderful people to work with!

Customer Service

Awesome!

Returned Clean

Likely to Recommend

Si lo recomendaría porque si hacen buen trabajo

Repair Quality

Recomendado ,excelente servicio y un trato de educación bueno y respeto

Customer Service

Excelente servicio y trabajo

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys did a great job and in a timely manner. I'll definitely recommend you in the case of somebody I know wrecking their car.

Customer Service

Likely to Recommend

Definitely

Repair Quality

The kindness, warmth and kindness shown to me was so amazing and professional. I felt like family. Thank you so much for your awesome hospitality and taking such great care of my vehicle. May the good Lord above to shower you and your entire staff . Thank you a thousand times over. Humbly and gratefully submitted, Ms Beatrice Floyd

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

They keep you informed on what's going on

Repair Quality

It drives better than when I first bought it they did a really good job.

Customer Service

It drives better than when I first bought it they did a great

Returned Clean

My Experience

Fast. Friendly. They repaired my truck back to better than new. They washed and cleaned the inside also. Big smiles both ways! 5 star.

My Experience

I was very impressed by the timing of getting my car scheduled in for repairs to the surprising call my car was completely done ahead of schedule. David and his staff took great care of me. I highly recommend Caliber Collision!

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Repair Quality

Customer Service

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Repair Quality

great from start to finish, very professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The best in nwa

Customer Service

Returned Clean

My Experience

I appreciate all the repairs my vehicle looks amazing and it was even washed and detailed I’m very satisfied and I thank the team who took the time to make sure that everything was taking care of so well !!

My Experience

I would recommend Caliber to anyone Thank you so much for the great Repair and in a timely manner

Likely to Recommend

Repair Quality

I would recommend to anybody

Customer Service

Returned Clean