Caliber - Springdale - Elm Springs

4.6 (1,111reviews)
96%
4150 Elm Springs Rd,  Springdale,  AR  72762

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,111)

Likely to Recommend

Would very much reccomend

Repair Quality

All was great just need my vehicle buffed again as there are scratch marks in it. Caliber manager is working to resolve. Great to work with.

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast and professional service. They took care of all the business with no hassle.

Likely to Recommend

Good experience throughout the process

Repair Quality

fast and professional service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

repairs-yes customer service-no

Repair Quality

Unfortunately, the front end staff were less than cooperative and not customer friendly on inquiry.

Customer Service

non cooperative

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Hail: still at least one nickel dent on roof, as well as two small wobbles which didn’t cone all the way out. I haven’t examined the other panels yet.

Customer Service

Kregg is good. Would gave preferred at least some communication from the shop beyond incorrect carwise messages.

Returned Clean

Likely to Recommend

This shop is definitely top of my list for recommendations.

Repair Quality

Steven was very helpful. Picked my phone calls and answered my questions thoroughly whenever possible. He has to overlook 64 cars and still made time for me. Overall a great experience.

Customer Service

Customer service was really good. The overall experience was really nice. You get at least three messages per week with updates on the car.

Returned Clean

Likely to Recommend

Repair Quality

They did a good job.

Customer Service

I was kept in the loop.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It’s just not done yet, is all.

Customer Service

Returned Clean

Likely to Recommend

do not trust this company at all.

Repair Quality

Communication was TOTALLY lacking. The insurance adjuster's amount was $75X.XX. Caliber Collision started at $4175.XX, then ending at $37XX.XX. That is 550% more than the original amount -- WITHOUT contacting me or the insurance co. before doing the work.

Customer Service

ZERO pertinent communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Thumbs up

Repair Quality

Overall, ver satisfied with the speed in the which the vehicle was repaired. Apparently all things have been worked out properly and done correctly. All I could ask.

Customer Service

Overall, ver satisfied with the speed in the which the vehicle was repaired. Apparently all things have been worked out properly and done correctly. All I could ask.

Returned Clean

Likely to Recommend

Repair Quality

Everything was done well and communicated in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Service was excellent. They got my car ready to go in a timely manner

Returned Clean

Likely to Recommend

Repair Quality

I liked the timely communication with the business

Customer Service

They were friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Caliber did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean