Caliber - Springdale - Elm Springs
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much! Everyone was wonderful to work with! Very satisfied with the customer service and the work done on my vehicle!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Customer service was amazing. I received updates about my car and my car looks good!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was amazing from start to finish!! I highly recommend Caliber Collision on Elm Springs (Springdale, AR)
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Friendly, thorough, communicated, good work. Just took a little longer than I expected. Satisfied
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My husband was very happy with the way it was fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes and you were almost right down the road for me.
Repair Quality - 5.0/5.0 -
Thanks for much for getting my car Ms Gracie back in ship shape. You did an awesome job!
Customer Service - 5.0/5.0 -
Like the communication texts that you send twice a week, even though my car wasn't there that long.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Makes an awful screeching noise when opening the rear hatch. You can see where there was a previous sticker on the window outline of the rear glass that was installed. Still waiting on the “guts” for the rear hatch.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making this a simple process. Appreciate the care you showed my dad when fixing his truck!
My Experience - 5.0/5.0 -
Did a great job thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thankful for text messages that continued to give me information as to how my car repair was going. They finished my car early! So far everything looks great! Friendly associates!
My Experience - 5.0/5.0 -
Thank you for keeping me updated every step of the way and for explaining all the protocols with a hail damage claim. I will recommend your company and excellent customer service to anyone in need. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was very helpful and informative during the whole process of our car repair.
Customer Service - 5.0/5.0 -
Customer service was very kind and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everyday
Repair Quality - 5.0/5.0 -
Very pleased with the work and service.
Customer Service - 5.0/5.0 -
Always helpful and informative
Returned Clean
My Experience - 0.0/5.0 -
Talked with representative at location We expressed that we are not satisfied with the color of the hood as it does not match the Jeep. He responded and indicated that warranty would cover that. He would be in touch on scheduling corrected procedures. There is also one dent on a trim piece they was missed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very understanding and clearly communicated the progress of my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
Communication was poor. I called and was told someone would call me back multiple times, with no return calls.