Caliber - Springfield
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication and explanations offered by Caliber Collision were top notch. I was kept in the loop the entire time and the repair was finished so quickly. You cannot even tell where my car was hit. It looks amazing.
Likely to Recommend - 5.0/5.0 -
I was very happy with every thing related to this repair.
Repair Quality - 5.0/5.0 -
I literally cannot tell where the damage to my car was after the repairs were completed. And the speed with which they finished the repairs was most impressive.
Customer Service - 5.0/5.0 -
Everyone I spoke to was incredibly helpful, and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair looks like new. Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Took longer than expected but a great job. My car was also cleaned very well. Smelled like a new car!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good work and on time
Returned Clean
My Experience - 5.0/5.0 -
I had a wonderful experience with the team that took wonderful care from start to end wonderful team I will strongly recommend your team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfying
Returned Clean
My Experience - 5.0/5.0 -
Looks like new! Good job team!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair looks like nothing happened!
Customer Service - 5.0/5.0 -
Everyone was pleasant to talk to
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.
Customer Service - 5.0/5.0 -
#1 in customer service.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend a friend to have their vehicle repaired. Great work.
Repair Quality - 5.0/5.0 -
Only problem we have that we weren’t experiencing when we dropped the car off for repairs. The tire sensor light comes on now and when backing up the car we no longer get the beeping sound when close to backing into another car.
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, interior looks clean, smells great, Repair looks prefect. Thank you for the excellent work!
Customer Service - 5.0/5.0 -
Full satisfaction
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was continuously informed about the progress of the repair. The car looks great. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Not very satisfied
Repair Quality - 3.5/5.0 -
The final work seems to have good quality. However, the time it took is disappointed, especially after 3 delays after receiving notice of completion date.
Customer Service - 2.5/5.0 -
Customer services was non enthusiastic and non helpful when calling on the status of the car. Kept saying it should be ready at the end of the promise day. After 3 failed promised, my car was delivered 1 week later, causing me to return a rental 1 week prematurely.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No comments
Customer Service - 5.0/5.0 -
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