Caliber - Springfield
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A couple of items were missed originally. But other than that all was good.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were courteous and helpful. The body work done on my car was very well done. I did not leave any obvious blemishes. This is a company. I would definitely recommend and would go back to if I needed their work again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the staff and how thoroughly they made sure everything was taken care of. I could tell they cared about doing a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looked perfect afterwards.
Customer Service - 5.0/5.0 -
The staff were friendly and helpful. They were very interested in doing the job right.
Returned Clean
My Experience - 5.0/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Danny Klinkert is Amazing! thank you for a great job:)
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Being a first time customer, I was impressed by which the team function as a unit. The friendliness, professionalism of the receptionist, technicians, mechanics and Clara who kept me updated, left me completely satisfied with the work and experience.
Likely to Recommend - 5.0/5.0 -
For quality repair and service I would highly recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
Brought my car to Caliber collision for some rearbumper repair work. Easily got an appointment to begin work. When work began I received daily updates. Work was completed on day promised. My thanks to the friendly and well organized staff at caliber collision. Work was done to my satisfaction.
Customer Service - 5.0/5.0 -
The staff at caliber all offered great friendly customer service.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Josh, my car consultant, was very professional and keep me apprised on the status of my car in repair. He did a really good job on the repairs and he was very nice.
Likely to Recommend - 5.0/5.0 -
Of course. I always receive quality, professional service.
Repair Quality - 5.0/5.0 -
Josh, my advisor was very nice and professional. He kept me up to date with the repairs he was making to my car with an estimate of when my car would be available for pick-up. Quite pleased with the service I received.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for also washing my car inside and out! Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me very informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I want people to have same quality services what I received
Repair Quality - 5.0/5.0 -
Quality work and on time on schedule
Customer Service - 5.0/5.0 -
Respectful and knowledgable customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job! I’m very satisfied.
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The text messages were very helpful keeping up with the status. Thank you for cleaning the vehicle inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Missed a couple of small scratches but really good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The front office staff were very friendly and went out of their way to ensure that we were taken care of.