Caliber - Springfield
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Work performed on the rear bumper replacement was excellent. However the work performed on the side door was no much so with small debris that was paired over and now noticeable and a bottle door frame crutch that was ignored all together.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good
Customer Service - 4.5/5.0 -
Was good
My Experience - 5.0/5.0 -
Like they kept in touch with me about the progress of the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed of progress on repairs
Customer Service - 5.0/5.0 -
See previous comment
My Experience - 5.0/5.0 -
Highly recommend: good communication, quality of repairs, and helpful assistance with rental.
My Experience - 5.0/5.0 -
Reliable service, communicative and flexible. Allowed me to come back and have my bumper replaced the same day (after it was delivered and painted). Really helped fit the repair in my schedule.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was done professionally and well. I was kept in informed of the progress and the car was ready in less time than I had expected. The repair looks wonderful. Thank you very much.
My Experience - 5.0/5.0 -
Best part was the communication. They kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good external repair. Got it done 2-3 days prior to expected date of completion but I suspect they did not hook up my windshield wiper fluid properly to the hood replacement because it doesnt work after I tried filling it up yesterday.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed of the timely fashion in which my car was completed. It was actually completed a day early and I was kept in the loop every step of the process which made me comfortable with leaving my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The woman at the front desk was WONDERFUL!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job in repairing my vehicle and providing me with updates on the reoai. I highly recommend them