Caliber - Springfield
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very nice and patient. They finished the job quick, left my car clean. I would 100% recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Absolutely fantastic! Appreciate the professionalism, prompt communication, and excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had a perfect experience with this location. Iteria was so kind and helpful! I highly recommend coming here for your repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for your excellent and fast repair. Dan is excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front desk staff amazing. No one is coming to this shop for a good reason. This was the second time in two months someone hit my car and I was frustrated. They were so nice and the service team assured me my bumper would look brand new. Hope not to be back, but wouldn’t hesitate to return.
Customer Service - 5.0/5.0 -
Top notch
Returned Clean
My Experience - 5.0/5.0 -
The repair was satisfactory. Except that Caliber Collision took 10 days to complete a very small repair on my car. Dan was very difficult to deal with.
My Experience - 5.0/5.0 -
Excellent job I’m very happy. I will recommend to my friends. Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a great experience after such an awful accident You all were so nice and informative and kept me in the loop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks and acts brand new I am so appreciative
Customer Service - 5.0/5.0 -
He called several times to keep me in the loop
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the fact that I was informed every step of the repair processes through the system as well as phone call from my estimator/adjuster. Also, the front desk receptionist is attentive & cordial. The bar is high as far as customer service. Thankfs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did a great job with repairing my car. They were very professional, walked me through the process, and even completed the repairs ahead of schedule. I am thoroughly pleased with the overall level of service!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was friendly, professional and efficient. My car was completed ahead of the estimated time and looks like new. Would definitely recommend.