Caliber - Springfield
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastic work and customer service. The communication was very frequent but not always consistent. For example, we got a text telling us that the work was half done and on rack for Aug 17th, and then that the car was ready for pickup. Both messages were on the same day.
My Experience - 5.0/5.0 -
This is the best service I've ever received from an auto repair shop or any other business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impresed with my estimator, Phil. He was engaged and caring thoughout the entire process.
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done to my satisfaction ,my car was washed,tire shine ,car was vacuum and even take care of some of minor scatches on my car. Mark was very pleasant guy and the lady that received the very first I brought I my car. Keep doing the good job even when no one is watching.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have recommended you to family and friends!
Repair Quality - 5.0/5.0 -
Very fast and very friendly! True professionals!
Customer Service - 5.0/5.0 -
100 percent satisfied! Under promised, but over delivered!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
In a heartbeat
Repair Quality - 5.0/5.0 -
It's perfect
Customer Service - 5.0/5.0 -
Awesome communications
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber. No one wishes for a reason to go to the body shop, but if you have to, no better place to be.