Caliber - Springfield
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptionally professional and no nonsense service, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought Joshua was outstanding
Customer Service - 5.0/5.0 -
I was leaving for California That weekend 2 days prior to my car being done They went above and beyond to have my car ready by Friday Since my flight was leaving Saturday early AM Thank you
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job completed before scheduled and was so pleased with the outcome. Had my accident on on Tuesday afternoon and was picking up my car with all repairs complete in less than a week. A nightmare with a happy outcome! Thanks for everyone's professionalism - both Geico and Caliber Collision. Appreciate. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job completed before due and very pleased with outcome of repairs.
Customer Service - 5.0/5.0 -
Very professional and efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did excellent work on my Toyota Seinna and kept me notified each day it was in the shop. I give it 5 stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Terrible experience. The only repair made was applying a driver side mirror, which was supposed to take less than a day. It took two days to repair, which was extremely inconvenient due to the fact I didn't get a rental because it wasn't supposed to take two days. Then when I go to pick my car up, the mirror wasn't put on correctly, meaning I need to bring it back to get fixed again. I'm expecting that to be free of charge considering it is not my fault the mirror wasn't applied properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Through the process the customer service was decent. When I picked up my car, the gas tank was left completely empty. When I called and talked with the representative my call was never returned.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend everyone to Caliber Collision.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Caliber Collision was very helpful. I had very good service!
Returned Clean
My Experience - 5.0/5.0 -
I would highly recommend Caliber Collision. What a professional organization. Received frequent updates and the car was finished ahead of schedule and it looks beautiful. Phil was a true professional to work with. I will recommend Caliber Collision to all my friends and family.