Caliber - Springfield
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciate the fact that I was informed every step of the repair processes through the system as well as phone call from my estimator/adjuster. Also, the front desk receptionist is attentive & cordial. The bar is high as far as customer service. Thankfs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did a great job with repairing my car. They were very professional, walked me through the process, and even completed the repairs ahead of schedule. I am thoroughly pleased with the overall level of service!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was friendly, professional and efficient. My car was completed ahead of the estimated time and looks like new. Would definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and quick service. Car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super quick customer service and scheduling with great communication. The car looks great!
Customer Service - 5.0/5.0 -
Timely with updates that kept me informed through the whole process
Returned Clean
My Experience - 5.0/5.0 -
They did a good job to the car. They treat cars like they're own.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional and did a great job on my car. They even clean and vacuum my car.
Customer Service - 5.0/5.0 -
Very professional and very helpful.
Returned Clean
My Experience - 5.0/5.0 -
I had an excellent experience with Caliber Collision. The team was incredibly patient and took the time to answer all of my questions throughout the repair process. They kept me informed every step of the way with regular updates on my vehicle, which gave me peace of mind and made the entire experience stress-free. Their communication was outstanding, and I always knew what was happening with my car and what to expect next. The staff was professional, courteous, and genuinely cared about making sure I was comfortable and informed during the repairs. The work was completed efficiently, and my vehicle looked great when I got it back. I truly appreciate the level of customer service and attention they provided. I would highly recommend Caliber Collision to anyone looking for quality repairs and a team that keeps you in the loop from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work! Fast and efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutamente
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall very positive multiple experiences for us. Attentive and professional customer service particularly from receptionist staff. Quality workmanship. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dropoff and pickup processes were smooth and quick. Communication was timely, informative, and concise. Staff are friendly, attentive, and genuinely concerned for my well-being after my accident.
Likely to Recommend - 5.0/5.0 -
Customer service and professional is unmatched in this area! Springfield Caliber Collision has been my go too for approximately 13 years.
Repair Quality - 5.0/5.0 -
Iteria and my service agent was very professional from start to finish. The service agent that washed and vacuumed my car did an amazing job! Caliber Collision is a 10/10 for service and professional!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No complaints
Repair Quality - 5.0/5.0 -
Was able to accommodate me being away for a while