Caliber - St Charles
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appears that a nice job was performed on my vehicle. I have to get a trailer check to make sure the lights are working because it was working prior to fix on the vehicle itself.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great and my car was returned all fixed and super clean! Thanks!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great. It was done exactly in the timeframe that I was told. I appreciate the text updates I was given while it was being worked on. My car was finished on a Friday but I was working that day, so the receptionist met me Saturday morning. I am so incredibly appreciative of her! She went well above and beyond! The rental car process was smooth and easy—upon leaving my car to be worked on, I was picked up quickly and taken to the rental car office. When my car was done, I was able to leave the rental car at Caliber and the receptionist called them immediately to come pick the car up. I was 100% satisfied with Caliber Collision of St. Charles and will definitely use them again and refer friends and family to them. They made an unpleasant experience tolerable! Thank you, Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like nothing even happened...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will always use this location when need and ive already sent someone earlier in the year here and they were very satified
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Awesome especially chris and amanda they made me feel special
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Axle making noise
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Very helpful employees.
Customer Service - 5.0/5.0 -
Very knowledgeable and professional.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everything went smooth and without a problem, my truck looks great!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well and my truck looks great.
Customer Service - 5.0/5.0 -
Everything went well and my truck looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I make recommendations to friends and family based on the quality of service. I don't want my friends/family to get mad at me because I steered them wrong.
Repair Quality - 2.5/5.0 -
The workmanship is excellent. My issue over the 6 weeks since the accident occurred was with George, Amber, and the receptionists who would promise to pass on messages and call back, but never did. Constant promises that they or someone else would call back on a said date. Does anyone provide the handoff message or put a call back reminder in their calendar. Not very professional. I get better call back service from my dog sitting company.