Caliber - St Francis
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Ramon was awesome and I would hands-down go back to him hopefully I don’t have to because that means I would have another broken car
Repair Quality - 4.5/5.0 -
After about a week of picking up my car I heard a noise and I’m working with caliber to get that repaired
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done quickly and thoroughly. I would recommend this shop.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job excellent service and customer service is great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0 -
They're great, & so personable!!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Supply chain issues happen--I am fine with the car taking a while because the parts haven't arrived. However, I showed up three times being told each time it was finished and it was nowhere near done. A tech got excited and did more damage than when I brought the car in. Still missing small parts (car is drivable now, but missing a housing for the rear view mirror).
Customer Service - 1.0/5.0 -
Additional damage by the staff, showing up multiple times after being called down only to find an unfinished car, the only thing that prevents me from giving a 1 rating was that Roman (I believe his name was) was extremely kind and helpful. He was the only redeeming thing about the customer service received.
Likely to Recommend - 3.5/5.0 -
We came back to the shop because we loved the service the first time. The quality of the work is amazing, just wish we had better communication
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Could have used more updates. Felt like we were pestering the shop. We would always wait 2 days after when they told us they would give us an update. “I’ll let you know on Wednesday”, and we would call on Friday.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My vehicle was in the shop an extended amount of time and it is still not fully fixed. My window was replaced but I hear the shattered glass inside the door each time I close the door.
Customer Service - 1.0/5.0
Likely to Recommend - 4.0/5.0 -
They repair came out well and it was a convenient location.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The body work looks great, the attention to detail was perfect. I knocked a point because there were a couple small glass shards from my broken window in a few hard to see/reach spots in the cabin.
Customer Service - 5.0/5.0 -
The owner and workers at this location were exceptionally understanding and helpful given the distance I had to drive to collect my vehicle. They were prompt in responding to questions, clear with dates and processes, and showed empathy towards me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Repair on my car looked great and the car was detailed nicely except driver door was left open during rain and interior was soaked. Also, repair took longer than I thought
Customer Service - 3.5/5.0 -
Customer service was decent but I wish the communication was better of when my car was ready. I did not receive any calls on updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ramon from the St Francis Caliber Collision was awesome! Always very friendly and accommodating and got my vehicle done early ..he knew how important it was that I get my car back! I hope I never have to come back but if I do I’m coming back to the St Francis Caliber Collision.
Customer Service - 5.0/5.0 -
Ramon from the St Francis Caliber Collision was awesome! Always very friendly and accommodating and got my vehicle done early ..he knew how important it was that I get my car back! I hope I never have to come back but if I do I’m coming back to the St Francis Caliber Collision.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This entire process was miserable. I'm still paying for the problems, and still have not received any information on my missing parts. I would bmnever recommend this service to anyone I care about.
Repair Quality - 0.5/5.0 -
Picked up car (incomplete) after being told that my parts were on indefinite backorder - after paying out-of-pocket for a rental for 5 weeks while I waited. Had I known the parts were on indefinite backorder, I wouldn't have waited.
Customer Service - 0.5/5.0 -
Missing parts because of backorder. Never actually reprogrammed keys. Lost my license plates and then told me they never had them. And there was still a dent in the roof that was supposed to be repaired.