Caliber - St Louis - Delmar Blvd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Could’ve been faster IMO but customer service was phenomenal
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair looks great and clean! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a good job of repairing my car. Caliber is awaiting approval of an extension to the original claim.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every one was so kind and polite with greeting and meeting them explaining everything about my car what will be did and why and dud let me know daily when started and finish just want thank the entire staff and I will recommend caliber Collision to everyone I know that need they car repaired thxs so much to all the staff who work there
Likely to Recommend - 5.0/5.0 -
I would recommend it to everyone including family members & friend caliber really do a good job on your cars 🚗
Repair Quality - 5.0/5.0 -
Repaired was a good job really was satisfied with the repair look excellent compared to the way it looked before it was repaired well good job that was did on my car I would refer people's to caliber Collision thanks .
Customer Service - 4.5/5.0 -
Customer service was excellent and friendly and explained the work about what will be done to my car
Returned Clean
Likely to Recommend - 2.5/5.0 -
Inconvenient location for us
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The shop took a whole week to find out there is structural damage. And you do not have the part and tool to get it fixed. I have to ship my car to some other place without parts fully installed back. Very frustrating experience.
Likely to Recommend - 0.5/5.0 -
Without “proper tools and parts” . No any experience with Audi fix
Repair Quality - 0.5/5.0 -
Hello Sir/ Ma’am, My name is Bin, I have 2020 Audi SQ5. I got into an accident due to the slippery road conditions on Jan 22nd. My insurance assigned to Caliber Collision at 3424 Delmar Blvd, St. Louis, MO 63103. When I did the drop off, my car still drivable and damaged are more cosmetics at front/ back bumper, few dent on left driver and passenger doors. (Picture attached). During the inspection between 1/22 to 1/26 period. No update from your collision center nor the website link that sent through a text message. Finally, I made another call on 1/26 get a response just said the technician could not fix the structure damage nor get the right parts and tools. I need to get my car to somewhere else to get it fixed. Yesterday, I finally got to see my car and many parts were removed which a lot of them are not even broken during the accident. ( picture attached) I was told that to get the removed parts reassembled will take much longer. This experience made me feel this is a scam. 1.) Time was wasted by inspection technicians who have no clue what needs to be done to get the estimate. The shop doesn’t not have the capability(tool &parts) to fix an Audi structure damage, why bother take parts off from the car without a full understanding? 2.) No communication, I have to call in order to get update. During the last calls I was told I will get a response in 30min, and I end up waited for 3 hours. No feedback. Very concerning customer service. 3.) Now I have to wait longer time told by the authorized Audi body shop, they need more time for the inspection for the parts that took off, which possibly damaged during the initial removal. And I do not who will pay for it. 4.) This is a leasing car which I have to pay the premium monthly. The lease end on April and I don’t know if the car will be fixed by then. At the same time, I have to get the rental car everyday. The overall experience with Caliber Collison is awful. And it is costly for any attempt to get the vehicle fixed. Hopefully you could understand my concern and wish this does not happen to other people. Sincerely, Bin
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work done on the vehicle. Repairs made it look like no damage ever occurred. Would recommend to anyone needing repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work on getting a kind of obscure issues fixed. I was very pleased with the state of the car on return and the status updates along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am extremely satisfied with how informed I was kept on the progress of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I bought my truck there for broken windows and few scratches…my wife picked my car up and now something is wrong with my exhaust