Caliber - Sterling Rx
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The entire team is very professional from the front desk until the shop team, they really know the job and pay attention to details. My car was ready sooner than I expected and the communication and updates were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work was done in a professional and timely manner. Car was cleaned and received in a good condition.
Customer Service - 5.0/5.0 -
Kept me well informed during the repair process.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The staff was very pleasant and provided timely updates on the progress of the repairs. They did a great job! I would highly recommend Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
At Caliber Colision I experienced professionalism, courteous and thorough service from staff and technicians all the way to the management, specifically, Nilton who is well respected, strong minded and quick to grasp the enquiries and willing to help. I felt very lucky that in my first auto colision experience, I was taken care by Caliber Colision, Sterling, Va.
Likely to Recommend - 5.0/5.0 -
They are very good.
Repair Quality - 5.0/5.0 -
It was a great experience to be taken care of during the hard time of my first accident collision by them. The manager, Nilton and his staff and technicians were just great in every way.
Customer Service - 5.0/5.0 -
Professional, friendly and willing to help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh kept me informed the entire time and I was very pleased with the progress and efficiency that the repairs took. Outstanding communication with great results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The car was not ready when promised and was delayed 2 days.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated that the car had been washed, especially since I can't run it through a carwash for a month.
My Experience - 5.0/5.0 -
Josh Guerrero and Alex Provided me With Excellent Customer service Went above and beyond customer Service Satisfaction My Car was fix in a timely manner Manner and delivered on Time . It looks amazing and Didn’t have to come back to retouch or repair anything . I give 10 plus . a Job Well Done. I will Refer Caliber Collision to Family and Friends thank You.
Likely to Recommend - 5.0/5.0 -
Definitely Recommend Great Body Shop.
Repair Quality - 5.0/5.0 -
Josh Guerrero Was Excellent Great Customer Service .as well as Alex the Service went above and beyond Expectations with the Repair of my Vehicle. I Will definitely Refer Caliber collision to Friend and Family. A Well Done Job Thank You.
Customer Service - 5.0/5.0 -
Very Professional . Excellent Customer Service.
My Experience - 5.0/5.0 -
Working thru USAA, it was an easy process. Caliber updated me at each step. Friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Appreciate the attention to detail and quality of the work. Still seems to take a little longer than I expected. I really appreciate the cleaning (detail) but the chemicals used to clean the interior left an unpleasant odor in the car.
Customer Service - 5.0/5.0 -
Staff here is awesome!