Caliber - Sterling Rx

4.5 (8,281reviews)
89%
202 Lane Court,  Sterling,  VA  20166

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (8,281)

My Experience

Caliber did an excellent job on the repairs to my vehicle. I am very pleased with the experience and would not hesitate to use Caliber in the future.

My Experience

Service was fast and thorough. Customer service was great!

My Experience

I was very impressed with how quickly and professionaly my claim was handled. My car looks great and even smells better than after i got it back. Job well done!!

My Experience

My Experience

My Experience

All of your employees were extremely helpful, kind, and made the process so painless. I will be sure to recommended your shop to any friends that need work done on their vehicles. Please keep up the good work!

My Experience

My Experience

My Experience

A very efficient process! Everything was done in a timely manner. Everyone I came in contact with was on time, explained their step in the process and were very professional.

My Experience

My satisfaction has not been met. My vehicle has a blemish in the paint that was claimed to be an existing defect, from a rock chip. This is not accurate, I saw the adjuster rub a spot and when the paint flaked and he said "we will have to blend this." And the spot has been painted. Secondly, the shop has imprinted swirl marks all along the side of my vehicle that would appear to be from an orbital buffer. Lastly, I could not see most of the paint finish because my vehicle was coated with heavy dust. The shop staff said "we are next to a concrete plant" as she proceeded to wipe the dust in a circular motion with her hand. I will have to wash the vehicle this weekend to actually see the paint finish on the repaired sections. Extremely disappointed on many levels. My vehicle is 10 months new and now it has multiple evident signs that body work has been performed in which the average layman could easily see. Not to mention the apparent aftermarket parts that do not match the factory, such as the light assembly. The adjuster service was horrible. The paperwork I was given says I was supposed to get pictures all along the process and I have not received one. This simple practice could have probably prevented at least the alleged rock chip from being discovered as I was picking up the vehicle instead of when I dropped it off. The adjuster never said a single word about this yet you had a picture in your file showing this as a rock chip. Ironically it happened to be 2 inches behind a damaged light assembly that had to be replaced. Guy

My Experience

My Experience

My Experience

My Experience

fast and good service. The staff on site is very professional

My Experience

Excellent service Highly recommend Thank you Mike spring

My Experience

My Experience

We are very pleased with the customer service, everyone was very courteous and friendly. 5 stars!

My Experience

My Experience

Your service was excellent and unparalleled in its efficiency.

My Experience

Amazing work. Thank you!